Sales Line that works 'every time' in HVAC

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My one powerful question that I use in HVAC sales when at a customer's home is: "What's your goal?" Aside from all thr rapport building, price conditioning etc, we need to ask them in their words what it is that they hope to achieve by us being at their home. My goal is always to FIND THE OJECTION! Great video.

RyanHicksQ
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Hey, I appreciate the vid. It helped me a lot. I really appreciate the image of sitting beside my customer and looking at the problem together. That is why I’m in business for myself. To do it the way I want to, to treat people the way I want them to treat me. I hate pushy sales, I hate it done to me and I’m not going to do it to them. I don’t see every customer as a money pit or how much can I get out of them. Yes the cost is the cost, but I want to be beside a customer and figuring out what exactly it is they want and need from me for the home or business hvac solutions.

martinheatingcoolingmartin
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Wholesale HVAC distribution supply is really BEAUTIFUL

pillarbinding
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Love this, consultation technicians, sitting beside each other and looking at the problem as a team. Very wize

Tennisnomad
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A consultative approach is always better. Prospective customers would rather work with an HVAC consultant rather than an HVAC salesman.

johnnywalker
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for me it's not a word but the notion of "STAYING IN THE MOMENT" with the customer

EdgarGatoValencia
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Our beautiful MILITARY OPTIONS AROUND AND I AM IN THE WORLD

pillarbinding
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Unless your pickup line is
“YOUR WIFE IS HOT BETTER GET YOUR AC FIXED”
The sloga, was at the time such a strategically and originally genius move
If you live in south Florida you know who I’m talking about

SloppyBalboa
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Sales of actually life GIVING EQUIPMENT

pillarbinding
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How do you get homeowners to consider MULTIPLE systems replacement when you’re just there for the one? I struggle with this transition when 1 unit failed and the other one(same age) is still working.

Pennconst
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Hey Pete I’m new to hvac sales, we use netstar service system, have you heard about that?

ChrisGuzman-nj
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My bread and butter has always boiled down to customer relations. Listen more than you speak, be proactive in relieving their worries. Include them in the diagnosis, i take a crap load of pictures and videos. I explain to the customer how just like cars and every other consumer product on the market nowadays is made crappy. It’s not built to last, so my blunt and honest approach is to lay out several proactive ways to improve the systems efficiency and longevity. To do small subtle things that build rapport and trust with the customer. People don’t buy products, they buy from people. And if you leave a lasting impression on a homeowner honestly going above and beyond what they asked for you’ve got a customer for life. But unfortunately I live in south Florida so everyone know a guy who does it cheaper, we got half ass workers and techs who are in and out. Spending time with the customer and listening to them and talking to them eases tension and allows for a more open honest conversation to move forward and trusting your expertise and patience with tending to their concerns and needs

SloppyBalboa
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I've got technical HVAC distribution supply for EVERY SINGLE PERSON

pillarbinding
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FACT 😂❤! DON'T MATTER GAMES!

Construction for NEED!



ACTUALLY PHYSICALLY BEE AND NEED!

OH!

PHYSICAL NEED!

pillarbinding
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How much do Comfort guys make? Avg deal & %? TIA

tonyortega
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I've got 35 years of wholesale HVAC distribution

pillarbinding
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You need to study sales like you studied equipment your first couple years. Drown yourself in sales training. Role play. Not necessarily to sell things the customer doesn’t need. It’s to understand the psychology in every conversation and then you’ll notice those customers you were hesitant or scared to sell to were selling you every call on not selling them. Either you’re closing them on your company and the service you provide or they’re closing you on how they just want to limp it along one more year.

robertpalmatier
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Custom service PERSON WHO hate your own SELF

pillarbinding