Managing the Perioperative Pathway - Transforming Outpatient Services

Our July 2024 PKB User Group showcased how PKB provides an all-in-one solution to drive efficiencies and enhance the patient’s experience across the Perioperative Pathway, from referral to discharge.

Three customers shared examples of how they are using PKB to support specific stages. In our third and final film here, Consultant orthopaedic Surgeon Mr Duffy presents his award winning programme introducing personalised post surgery video messaging at Harrogate and District NHS Foundation Trust.

In the film he explains the challenge of patient recall post surgery and how he has addressed this by providing patients with personalised video messages. He shares a ‘how to’ implement this transformative, yet easy-to-implement idea which is saving time, reducing follow-up appointments and improving the patient experience.

#PatientsKnowBest, #PerioperativeCare, #OutpatientServices, #PersonalisedHealthcare, #NHSInnovation, #PatientExperience, #HealthcareTransformation

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[rajibahmed.]

excellent but video not getting much attention from the audience .This could be due to an SEO issue, resulting in low views and subscribers.