Driving Accountability Through Outsourced Responsibilities

FinOps practitioners can build a scalable FinOps practices and work in harmony with outsourced partners. Bruno Almeida and Sandra Viedersone present how Fortum defines and delegates FinOps service scopes, tasks, and responsibilities between partners and internal staff, adjusting SLAs, and how they build their ticketing system to coordinate it all.

#finops #cloudfinops #outsourcing