Why I won't fly Delta One again.

I flew Delta's brand new A330-900neo back from Salt Lake City to Paris in their much-hyped Delta One Suites. I was...not exactly blown away. Delta over-performs in some key areas which you should definitely pay attention to if they're attractive to you. But...here's why, if I'm looking at taking business class across the Atlantic, I'll be spending my money with another airline in future!

0:00 Intro
0:56 Salt Lake City Airport
3:17 Delta Sky Club at SLC
6:02 Sponsor integration with Kamikoto
7:21 Boarding our A330-900neo, and Delta One
10:10 Taxi and takeoff
11:21 Seat tour
13:00 Dinner service (not good)
14:53 Bed time....and a problem.
15:59 Breakfast over Ireland, approach and landing with conclusion

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[Paul_Lucas]

I flew Delta's brand new A330-900neo back from Salt Lake City to Paris in their much-hyped Delta One Suites. I was...not exactly blown away. Delta over-performs in some key areas which you should definitely pay attention to if they're attractive to you. But...here's why, if I'm looking at taking business class across the Atlantic, I'll be spending my money with another airline in future!

[Fliphoops]

I laughed out loud when you said the Delta one cabin looked like a call centre you once worked at.

[boilingwateronthestove]

Paul is a class man. He is honestly one of the only airliner reviewer I like. He is honest and friendly. Watching his videos is almost like you are with him in a way. He explains the things so well and from his personal viewpoint. He is living the dream. What a legend.

[jeebus]

SLC's new airport is quite nice. The biggest complaint around is the one you brought up, the walking distance. My poor mother was at the far end of concourse B and had to huff about 20 mins to get outta there when she visited. So I suspect it can be rough for the elderly and disabled.

[jacksonkuster]

I’ve only been to SLC once in like 2010 and all I remember was the beautiful mountains right next to the airport!!

[briangasser]

I am always impressed how you get a transcon J flight so cheap. You will have to do a behind the scenes video how you search and plan these trips. I had a feeling you avoid LHR due to the taxes for flying J.

[kartikkantheti]

The outside terrace reminds me of the swiss air lounge in Zurich. It's absolutely gorgeous and you can not only spot flights and the runway but also a few regional train and train tracks at the backdrop of some gorgeous mountains. I spent the whole morning there waiting for my connection to Toronto

[sankimalu]

I just flew Delta’s business class from JFK to Amsterdam on their A330-300. My screen was broken, and my partner had some hairs on his pillow that weren’t his! However, the food was actually pretty good! I had the branzino, and it was cooked to my liking. The crew were awesome. They offered me free miles for my broken screen, which I appreciated.

[caribbeangifts]

The European Carriers like KLM, their 1st class service is spot on.

[LowBudgetKiwi]

My local supermarket here in NZ just got Biscoff so now I can pretend I'm flying Delta lol

[danielramsey]

I really like Delta, they really go out of their way for service, my wife must use a wheelchair and they are always there with it, one time we had to transfer all the way across MSP to catch the next flight, they put us all on a motor cart and drove us there, fast! But we do not see the need for anything better than just Economy Class, it's good enough.

[adox]

Far better than the 5 hour United flight I was on last week that had no IFE screens even in first class!!!

[bobcochran]

We’ve flown Delta to Europe twice this past summer. Our experience was very different from this. Spotlessly clean seat area, gate-to-gate entertainment available, and ok food. Airline food is never particularly good, sometimes hideous…United, American, Air Canada. Service was very good, what I would expect for Delta One. We also flew premium economy a couple of times, which was surprisingly roomy and comfortable. We fly Delta as our number one choice and try to avoid United at all costs.

[sealebroughton]

I flew JFK to Edinburgh and back on Delta One at Christmas. I had wonderful cabin crews. The food was good.I had the fish on the way over and breakfast was bread pudding french toast. On the way back, braised beef short ribs and then an English afternoon tea. The afternoon tea was only okay, but still better than most airplane food. I have never been able to sleep on long haul flights. These were exceptions. I slept well and arrived at both places well rested, not sore and stressed like other flights.

[johndornoff]

My first time flying into the new Salt Lake airport we were at the farthest B-gate and it seemed to take forever to get to the baggage claim. Of course, it didn't matter as American took almost an hour to unload our luggage off a CRJ700. Do love the new airport overall, a major improvement over the old one which I have flown in and out of many times.

[georgepark]

Another great honest review, looking forward to the next one m8t, . Big hi from bonnie Scotland

[cannedham]

Living the dream Paul, love your content, feel like I'm on the journey with you!

[jt]

Fair, accurate, and with Paul's cordial and inviting style. Great work as usual : )

[Calebs_Aviation]

Excellent video Paul! The new SLC Airport seems amazing even though I’ve never visited the old SLC Airport before the new one definitely looks like it’s headed the right direction in terms of new US Airports and yes, Jeb’s video at SLC is definitely worth the watch as it was fabulous! I wish Delta would give my home airport of Detroit (DTW) would get a MASSIVE overhaul at least the older Delta Airlines terminal as the other newer terminal at DTW puts the old DL terminal to shame and it’s a real disappointment.

Also no transit train at SLC seems like a bit of a shortfall! 😂🎉
I can’t wait to visit when SLC is completely finished but the Delta Sky Clubs in SLC also look STUNNING and WAY BETTER than the older Sky Clubs like at DTW from what I’ve seen.

Finally the seat on the Delta A330-900neo looks pretty fabulous in Delta One for sure but I still don’t think the suite needs a door and hopefully DL improved their food offerings very soon as I’ve usually heard Delta food is pretty good especially in Delta One so this was SHOCKING 😮 to me!
Also I cannot wait to fly the Delta Long Haul International Business Class Delta One very soon! Finally at 5:36 I get “equipment envy” quite often and I didn’t realize it was a real thing and at 5:59 the Delta A330-900neo also flies out of their Detroit hub sometimes headed to places like DTW-CDG 🇫🇷 😊

Cheers 🥂 Mate!
Great job especially the jazzy music at 9:26 onwards 🎵 on that A330-900neo you chose for so very well! 😂🎉
Finally no gate to gate entertainment on Delta is a big disappointment at least in my opinion as lots of airlines like you mentioned have this, even the regional airlines fleet with United Express on their Embraer 175 fleet has gate to gate entertainment so that’s a HUGE LETDOWN! 😢

[nevillegreen]

Paul this is why I have been watching you from your early days, your honesty and
friendly manner are wonderful to see. Looking forward to the Air France review