Computing Composite Scale in SPSS

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Hi, I'm Dr. J. In this video, I demonstrate how to compute a composite scale in SPSS from survey questionnaire items. In doing so, I also explain the reason why we are doing it and show how to test whether the composite scale is "reliable".
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I have a problem, I thought the compostite mean would be a single mean for all the 6 variables (catering for all the cases in the data)? What is see here is a mean for each of the case. How do i calculatet a single average and standard deviation for all the cases so that i can say the satisifaction tend to be close to a specific mean with a specific stnadard deviation

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