Is AI Transforming Customer Experience? 🤖✨

In this video, we explore innovative AI solutions enhancing customer interactions, from searchable PDFs to intelligent profiles, and systems that streamline agent communication. Discover how these technologies can reshape the future of customer service! #ArtificialIntelligence #CustomerExperience #AIFuture #TechSolutions #SmartTechnology #DigitalTransformation #CustomerSupport #AIInnovations #TechInBusiness #CustomerService Conference Whispers SM: Call & Contact Center Expo Las Vegas 2024
Las Vegas, NV April 24-25, 2024
Published: April 30, 2024 ID: 2042
Analyst(s): Doreen Galli, PhD MBA

After 2 days of filming, 31 videos and 34 shorts and over 30 factchecks, our coverage of this years’ Call & Contact Center Expo Las Vegas 2024 ends. CCCLV24 was held in Las Vegas from April 24 and 25. The event was held in the Las Vegas Convention Center South Lower Hall. The event featured 4 theaters with each featuring 6 talks each day for a total of 48 keynote sessions. Attendees witnessed endless examples of how generative AI and deep learning are revolutionizing the Call and Contact Center industry.

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