Homeowner stuck with $18K+ repair bill after damage done by company she did not hire

What would you do if you were suddenly stuck with a huge bill, all because of someone else’s mistake? It could happen to anyone who hires people to do work at their homes. A desperate homeowner contacted KPRC 2 Investigates after contractors caused thousands of dollars’ worth of damage and now, she can’t get anyone to help.

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[staciemoisa]

She needs an attorney to sue both. Let them fight it out in court, but she needs to be compensated for her loss and stress over this.

[Burnerbaby]

The amount of stress in her voice is heartbreaking, especially because she is in no way responsible for the damage. And after spending $18, 000 to amend a problem she did not cause, how could she even afford to take them to court?

[larrycanepa]

And folks wonder why good people 'suddenly snap' and do crazy things. This is an example of what causes good people to snap. This poor woman is completely blameless, and now burdened with a huge debt. I hope a consumer rights attorney saw this news story and can help her, not only get the $18k cost covered, but maybe even some damages for all the BS and stress she's had to endure.

[pasques]

the insurance company is copping out of their responsibility. She needs to take the insurance company to court. Whether the marker was in the right place or not is irrelevant.

[janelcartrett]

Sue the Fence company and Trail Association for 4× the the amount plus attorney fees and court cost.

[danielhorritz]

Lawyer here. Fix it, if you’re able, and sue the company. You 100% do not need to pay that. It is their fault. OF COURSE they will tell you no. Fight them anyway. Hire a property lawyer dude. Ponte las pilas

[DougCeleste]

Get an attorney ASAP! Then hopefully with the threat of a lawsuit, this woman will get action and compensation for the NIGHTMARE she has already gone through. Best wishes to her!

[skipholmes]

I think the real issue here is, the fact that she has to bring her house up to the new code standards to get the power back. The house was fine until someone ruined the underground cable.

[HISHAM]

It’s insane how quickly the parties that are responsible for the damages are hands off.

[joebob]

This is a case where a lawyer is absolutely needed. Name and shame every company involved too; contractor, subs, and the insurance company that denied the claim.

[MysticShivr]

This is disgusting. Why on earth has this poor woman been left to foot the repair bill? Big companies get away with so much these days. They are bullies. I pray she gets her money back.

[maquez]

I have worked for contractor company's. This should always be covered by the contractor. If you mess something up, you fix it. It's that simple. Not directly your fault? Doesn't matter. You fix it unless it's something neither of you could have in any way forseen, and then you can DISCUSS solutions with the client. I really hope she gets justice, this is a huge amount of stress no one deserves

[bb-lteh]

i can hear the pain in her voice. i pray she gets a resolution that restores her financial situation completely

[HMBRTOABLE]

That attorney gave great advice. She needs to know she had nothing to do with why she is losing power. She is owed big time especially after putting her through the amount of stressed they’ve put her through already

[amazon]

The association should be responsible. They hired the company.

The association should sue the company to pay the homeowner.

[bobhoward]

I remember a time when companies took pride and responsibility for their work and did the right thing without having to be sued.

[cleopatrajones]

Happened to me years ago. My neighbor refused to take responsibility so I called my insurance company and my insurance company paid for it and asked me for my neighbor's address. I had to pay $500 deductible and I got a new line and a year later I got my $500 deductible back from the insurance company because they investigated and found out my neighbors insurance company and sued THEM and they got their money from his insurance company. If you have insurance your company will pay for it.

[azianchick]

Frustrating! Thank you for bringing this lady's literal nitemare to light. Love when news reporters fight for the little guys.

[shinehy]

Lawsuit. Sue them both in the same lawsuit and let the judge decide.

[robertlee]

Months?! They only respond when they've been exposed. Can you imagine if a municipality or in this case, the trail association, decides to ignore the problem they created. This homeowner needs to be compensated for her time and stress.