How to Retrieve Username or Reset Password | BPI App | 2023​

Experience better today. Here's a step-by-step guide on how to retrieve your username or reset your password​ on the new BPI app! ​

Download it now by clicking the link below:​

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0:11 Retrieving your username​
0:57 Reset your password​

[marjiebaby]

Mostly nag kakaproblem mga OFW d kami nakalog in especially kung ang phone number na ginamit eh andito rin samen and we dont jave any signal. Sana may option din na pwede gamitin na lang ang email. Please BPI urgently need to fix this problem

[Graham]

It's not even working, it just says please try again later

[jcvlogzChannel]

Its not working. For both for both password and username

[mitchllanza]

Not working :( BPI is not even responsive, been trying to reset my PW for more than 3 months now

[RicardoMendoza-bedg]

How if registered mobile number was no longer used, how to update new mobile number to register to BPI?

[kim-poagustin]

How about when you forgot the account number too

[rachelleonardo]

Worst app. Forgot password and username but can't retrieve it. They said you need to go near bpi branch.

[MinelqohMabunga]

Paano kapag nakalimutan ang password at hindi narin gumagana ang number na nakaregister dahil lumipat ng bansa

[johnwilsonandaya]

TRIED RETRIEVING MY ACCOUNT, HOWEVER, I FAIL TO RECEIVE A OTP. PLEASE BE ADVISE

[EdwardJamessaid]

What if the number po is on the different phone on a different country? Any option?

[RicardoMendoza-bedg]

How if registered mobile number was no longer use due to sim card rejected

[LexynneEnerio]

my problem is i dont have access on my registered mobile number and i forgot my username

[romeljohnrivera]

What if I forgot the mobile number I registered before?

[RicardoMendoza-bedg]

Can't proceed the instructions because cannot receive OTP from registered mobile number because no longer use😢

[alpoeia]

I'm OFW and this is not working, my registered mobile number is with me and it says, "Please try again later"

[LTFlyer]

Need nmn bibigay ng OTP nde ko mPalitan ung password ko

[EliseoCaubalejo]

PANO po kpag nasira ung cp..tapos nakalimutan ko ung password and username sa bpi apps

[jeormikoba]

good am d ko mareset password at username ko sa bpi kasi di ko makita full bpi account number ko

[bisayangero]

What if the phone number isn't working anymore?

[klea]

nakaraan ko pa tina-try unable to process naman ano ba