5 Best Customer Retention Strategies to Implement in Your Business

Your first challenge as a business will be growing your customer base.

After this, comes the challenge of maintaining those customers and keep them coming back to you.

After all, by increasing your customer retention by 5% you could be increasing your revenue by over 25%.

We are Moment and today, we will review some of the best customer retention strategies you could implement in your business.

0:00 Intro
0:28 Customer Retention Review
0:50 Customer Retention strategies to implement
0:54 Implement a CRM
1:46 Increase your value with perks
2:20 create a loyalty program
2:49 Focus on Customer Success
2:30 Provide great customer support

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#CustomerRetention #CustomerService #CustomerRetentionStrategies