Independent Review of Microsoft Dynamics 365 (F&O, Business Central)

Microsoft Dynamics 365 is one of the leading ERP systems in the market. Many larger organizations are beginning their journeys from legacy Dynamics ERP products such as Great Plains (GP), Axapta (AX), and Navision (NAV), while others are migrating from non-Microsoft products.

Microsoft Dynamics 365 is a great fit for some organizations, but not all. This independent review provides an overview of the strengths and weaknesses of this ERP software. It also provides a breakdown of the difference between Dynamics Business Central and Finance and Operations (F&O).

NOTE: Third Stage Consulting is not affiliated with Microsoft or any other ERP vendors. This review was done completely independently without the influence of or payment from Microsoft.

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[gregoryalford]

We use Business Central and we love it. We started with NAV 2009 and have upgraded multiple times. No other solution would allow us to modify the software to the extent that we did to meet specific Quality and Industry standards. We continue to enhance the software to improve productivity and user satisfaction. I agree that customizations are a two edged sword, but in our case it was exactly what was needed. Without it, I am not sure we would have grown the business the way we have in the last 10 years.

[fernandomartindelcampo]

Very informative. We are a Business Central partner and have found some companies that chose the wrong partner to implement the solution who disappeared from the market and abandoned them in the implementation process. We have had to reimplement the product and had to substitute the old partner´s IP with our certified and documented IP advanced processes. Fortunately we have been able to do this with a low impact effect for the customer, but many times they have the perception that the Business Central product is nor mature enough, but this is due to the fact that they did not make their homework and chose the cheaper implementation alternative.

[Ghai]

Very much useful info and I'm surprised and pleased to find it on YouTube... much appreciated!!

[elenarulli]

Thanks for this very informative video! The only thing where I (respectfully) disagree is about the resellers and implementers part. While it's true there are many indirect resellers or CSP partners, they have to work with larger, direct providers, that have been through a very thorough vetting process from Microsoft. Starting a couple of years ago, in fact, MS has been systematically reducing the number of direct providers, by asking them to conform to high standards in terms of revenue from cloud services, customer support capability, and so on. I think this is to contrast the rising number of not-so-great resellers that you mentioned.

[sardonyx]

I like your talking style, its concise and informative and doesnt sound monotone. I can listen to your videos in the background while working.
Many of these CRM videos tend to talk a lot about 'integration' into an existing business, and the challenges of that. However, what about if your planning on creating a business right from scratch? I know that will come down to the 'type' of business of course, but I wondered if you reccomend any videos on that specifically?

[_Just_Chill]

Clear, easy to follow and honest advice. Thank you.

[victorhache]

Thank you for this review. I have a few ERP implementations under my belt and recognized a lot of relevant points made in this review. Well done!

[__]

Amazing!!! In the entire video only the face of the speaker and not even 10 seconds of the actual interface of the D365???

[diegoc]

Would you recommend D365 for manufacturing? We do Injection molding + assembly with high amount of different end products and a fairly simple supply chain

[stanleyleoo]

Hi Eric,
good videos
I want to ask whether the SAP you mention is SAP S4 or Business one?
is BC comparable to SAP Business One or does F&O is more comparable to SAP B1?

Thank you

[EdwinBrito]

Thanks for this info.
I appreciate the explanation around the product, pros and cons. 👍

[ubaidtareen]

Can it be fit for Financing Company with Loan Origination

[John-]

This is remarkable content. I recently read a book with a similar theme, and it was absolutely astonishing. "The Art of Meaningful Relationships in the 21st Century" by Leo Flint

[RIY]

Very helpful thank you. We use Microsoft GP mainly Project Accounting and find it is not updated for years. Is Project Accounting much better with Business Central?

[joewalls]

I'm using Dynamics 365 and I feel like there are no basic reporting functions that up to par with the marketplace. When I speak to the VAR's, they've shared that GP is being sunsetted given that the development group has been sunsetted. I'm curious how I can convince to team to invest in the GP reporting / functionality given this is canned for other platforms.

[Michael]

Can D365 Business Central be compared to Oracle Netsuite or SAP Bydesign? D365 price point is so much more competitive!

[CrosbyStill]

I just join a company that happen to use this BC software and I find it a pain to use it. Example in my role I need to prepare quotations each with its own list of terms and condition (depending on what kind of job the quote is for). The "window" for me to type in my text is limited to certain number of text. So I cannot simply "cut and paste" from a draft which I already have. I have to instead "cut and paste" sentence by sentence which is tedious and time consuming. Why cant they create a "bigger window" (instead of a limited text window) where I can "cut and paste" the entire 20 lines of terms from my other draft copy and paste it onto it? This is indeed not user friendly. I understand we can get it change but we need to pay for it to be done. If given a choice I rather replace this software.

[anthonyramirez]

How on earth do you get into Dynamics 365 when you've signed up for a trial????

[Julie.Canada]

From an accounting perspective, BC is awful. The initial training is limited and stressful and tasks that took a few minutes in other accounting software now take 10x as long. I'm convinced that nobody who created this ERP system had any experience in financial administration

This review is not helpful. The fact that customization is seen is an issue should be a red flag to anyone.

[reginaoliveira]

Very good vídeo. Clear and informative.