Waymo ride experience and issue handling

A crazy person attacked my @Waymo self driving taxi, and the car froze. Other than that it handled some things very gracefully, and others like a drunken five year old. It was mostly a good experience and no worse than your average taxi driver. The quick availability of a human is great.

[michelevitarelli]

Helllo safer roads! Thanks for sharing this experience.

[JJRicks]

Well, that's a unique situation, for sure
(What did you film this on, that 4K60 looks amazing)

[eddiev]

This is bad ass and so I have to ride one one day.

[RomeuAmeliaShorts]

How much do the rides cost? Cheaper than Uber?

[LuckyDogGaming]

How long did you wait before calling her? In other words how long did it stop before resuming?

[eddy]

Why is waymo using Jaguar SUVs? I imagine that wouldn’t be cost effective compared to the Chryslers.

[antoniomancino]

Bro write that a crazy dude attacked the vehicle in the title, c'mon this video is the opposite of click bait, you have that thing happened and you don't take the visual train

[JT-zlyp]

what if a person calls a waymo then gets in and steals all the monitors and stuff ?

[ramdas]

What are these customer support people even for? It's like talking to a robot.
What a bizarre world we live in.

[_PatrickO]

They need to teach these people to talk normal and not act so monofocused and weird. "a note in the file" sounds like no one gives a crap. How about, i have escalated this for engineers to review? Then address the safety concern publicly. That call felt like a call center that didn't really know much about anything. It seems like it is someone with no context to potentially call 911 for you and that is it. Like a home alarm company.