How to FIX PS5 External Hard Drive Not Working or Recognized (Format EASY)

Do you want to know how to fix your External Hard drive on your PS5 when it's not working, or not showing up and it's not recognized! So to fix this turn off your PS5. Then hold down the power button and launch your PS5 into the safe mode menu. Then rebuild the database on your PS5. This should fix many hard drive issues. Also, you can try reformatting the drive on the PC to exFAT.

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[mikeseymour]

Thanks for this extremely helpful video!
One more detail for those using external drives with their PS5: Go into the PS5's power settings and set it so that the USB ports always receive power in when in rest mode. This will prevent a recurring issue with external drive corruption.

[RoseChan]

I think it’s just past the point of no return, because no matter what I plug it into it will not pop up at all.
This new PlayStation update completely killed my 4 TB.

[edwinituarte]

Thanks man just got a 8tb extended storage and it wasn't popping up on my ps5 so I put it in safe mode and rebuilt the database and it works now 👍

[Nightwingtwo]

This issue has bugged me for over a month. Thank you so much so the fix and such a clear way. Cheers!!

[MRGATRY]

When you said to try using the ports in the back, that's all I needed. Didn't have to hold no power button, etc. Thank you 😊

[alexstone]

Sadly it did not work. Did the reset and the clear catch. Made sure 1Tbt USB is formatted correctly on my computer. Directly connected it to the back.

"Can't format this USB drive as USB extended storage"

Every single time. Very frustrating.

[rellmyers]

Ok well that's not helpful to me i don't want to delete my data on my drive i just want my ps5 to recognize it again and let me play it

[holymanbob]

Fixed my issue of file transfers from the PS5 to the extremal drive dying after a few seconds. Storage seems like such an issue with these modern games, the basic 800gb that comes with the PS5 is basically nothing if your playing AAA games.

[evanmnbishop]

For me, all I had to do was switch which USB port I was plugged into. Wouldn’t read when plugged into the top USB port, but works fine and recognizes all the games I previously had before when plugged into the second USB port. Hope this helps at least one person

[BryanBordon]

Hard drive works fine when reconnecting while ps5 is on ( games work, everything is fine ) but does not work from cold boot or restart. ( something went wrong message ) Any ideas?

[harisahmad]

My problem is that it used to work now all of a sudden it doesn’t satisfy these “conditions” to format as extended storage. Can someone help?

[boxer]

I thought i lost my old games forever. thank you so much this helped 👍

[Zneiero]

The drive does not recognize at all to PS5 or a computer!

[gmcfaddenjr]

I just had this issue...i cleared cache rebuilt data base then restored licenses...everything's working again.

[lestatanslow]

Thank you rebuilding database work life saver

[ragingpanda]

The hard drive won’t show up on my pc and I can’t figure it out anyone know how?

[azizmq]

Can I just do the first and second steps? Or do I have to do all the steps in full?

[fattyhaggs]

Wait a second at the end the end of the video you deliver a deathblow what do you mean it won't save any of our stuff how do we save our stuff first before doing this mine is saying the data is corrupted

[fattyhaggs]

Thank you this work I safe mode and then rebuild database and I can access my extended storage PS4 even though I'm on the PS5 so eliminating some games so there's some room

[judgefudge]

Thanks you soo much!!! I push like and subscribe! ❤