Resume Tips for Customer Service Representatives | What Call Agents NEED TO HAVE on Their RESUME

When I first started my business as a resume writer, customer service professionals were my main clients. I enjoyed helping them communicate their value to help them advance in their customer service career, either via promotion from agent to manager, or transitioning out of the field entirely to something new.

One thing I noticed with most of the customer service professionals I worked with was that they lacked confidence, didn’t feel like they had any value, and would only list a handful of vague statements on their resumes.

I am here to tell ALL my customer service professionals that you have SO much value. You’re literally on the frontline of the company – retaining customers, growing the company’s customer base, rolling out changes and promotions, and more.

With that being said, this video is for the over 1.5 million customer service professionals across the United States and beyond who may be looking to update or write their resume soon, but aren’t sure what to put on it.

In this video, I give 7 specific resume tips to help customer service professionals fill their resumes with value, impact, and detail.

Be sure to like, share and SUBSCRIBE!

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[nanapoku]

This is gold! New subscriber here!! What's your take on a customer service related role responding more to emails & face to face interaction than phone calls?

[handdeeabroad]

Another great presentation. Thank you.

[mikathompson]

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[pamelasmith-creek]

Mika can you give me information of how to contact you because I have a question to ask about my resume.

[JohnScott-ev]

Hello Mika.... I like your presentation and content.... I will rate you 9 out of 10 and am the 1 that you need.... I can assist you in elevating your YouTube Videos if you don't

[prosprity]

Hello, I am a stay at home mom and am looking for a customer service position. I have done Doordash and Instacart but how could i word that customer support from that into a customer service resume? I also have done front desk at a pulmonary office.