Water Heater Pilot Keeps Going Out | Try This Before You Replace Parts | Rheem Water Heater

In this video we show you a quick fix to a common problem with Rheem water heaters where the pilot light continues to go out. Try this simple fix before you replace your water heater burner or Honeywell thermostat as this takes less than 5 seconds and is free! You might be surprised, this worked for a Rheem Performance Platinum Water Heater and has been going strong for the last 2 years!

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Govee WiFi Water Heater Sensor 3 Pack, Water Leak Detector 100dB Adjustable Alarm and App Alerts, Leak and Drip Alert with Email, Wireless Detector for Home, Basement:

Honeywell Gas Control Thermostat - NG (Confirm with Rheem part # as there are different versions):

Honeywell 100262939 Electronic Valve Ng, 2 (another alternative, verify part number you need):

Chapters:
00:00 - Intro
00:11 - Rheem Performance Platinum Problems
00:51 - Simple Fix Adjust Temp

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[JR-virl]

I have a 3-year-old Rheem just like yours. It worked fine since it was installed until a few days ago. I left the settings where the installers set it at. First it shut off completely. I would light the pilot light, it would run for a few minutes, then shut off again. That made me think the thermocouple was bad. I looked at the controller and it was turned to between B and C. Based on your video, I lit the pilot light and then set it to the "hot" setting. It's been running great since. We barely noticed the decrease in water temperature. Thanks for the idea.

[wanshezmiller]

Thank you so much. This just helped us. Pilot light now on.

[fredericklogan]

Do you know if there are water heaters that are more intelligently designed than the Rheem? Seriously, having the push the ignition switch over and over again, not getting a blue light, not being able to see a flame clearly, etc.... Is there anything better out there?

[flagmichael]

First video on my search! Rheem Performance Platinum heater 2-3 years old. My thermostat was set on B, and the frequency of the pilot light going out has risen in the past few months, . It started with high winds a couple months ago, and I figured that was the cause. A few nights ago it went out for no obvious reason, and this morning it went out with no winds at all. Now I have it set to A. I'll follow up (unless I completely forget!) within a month, I hope. Maybe sooner for interim reports, or if it goes out. My only other suspect is soot build-up on the thermocouple... we had that on the thermopile in our fireplace a few years ago.

If you don't hear from me in a month, you can assume it worked. My wife is researching how to tie a noose... I suppose she is just curious. Right??

[JoeSachenbacher]

I helped a friend put her water and heater in 3 years ago I had to relight the pilot twice I'll give this a try I'm in the morning cooler

[patacicijr]

What temperature setting did you eventually settle on that seems to work? I thought you said in the video you were going to post a photo of where it is set to but I didn't see that. Mine has gone out three or four times in the last month or two. I have mine at the HOT setting which is at the 9 o'clock position on the thermostat dial. Hopefully your solution may help depending on what setting you are using and having success with. Thank you in advance!

[williamsilva]

Damn! I have mine set on HOT. I can’t believe anyone can handle anything hotter. It’s scalding at the HOT setting. Same water heater and Honeywell controller.

[foghornleghorn]

Check the grate under burner. They get clogged with dust and cause the pilot to shut off. No airflow.

[lindahutchings]

Our hot water heater is 1.5 years old. Plumber was saying 250.00 for thermostat control. We have had to relight about every two months. Is this product an issue?

[Carlos-qhqt]

The thermometer on mine doesn't seem to have any status lights at all. Is there a battery in it that is draws power from and is it possible to replace it?

[FranciscoJavier-jnkb]

Is it possible to connect a Rheem WIFI adapter to it?

[sherrymiller]

I can’t see any like how do I know the pilots are the only thing that’s lighting is that blue light blinking on and off?

[Maishad]

Jan 17, 2024 only lukewarm from hot water tap! (Rheem RC PVS 180E2  50 US Gal. Automatic spark ignition system, no PILOT. Installed Feb 2016. mfg date 02 Sep 2015) Setting was between A & B. 'Six flashes, pause then one flash' = 'failed trial for ignition', which means "The lights indicate failed ignition which is usually caused by a (pilot) igniter problem."
I unplugged the water heater, waited about a minute then plugged it back. The exhaust fan came on immediately and about 15 seconds after .. . . that beautiful sound -  'vooom'! (The gas igniting).
It's been 6 hours since and all seems fine, only one flashing light every 4 seconds which is normal operation!
Jan 18th: 8 flashes, pause then 4  flashes:Valve fault detected.Time to call the Service guy? But I came across this video and lowered the temperature to between HOT & LOW (middle of the first 2 dots below HOT).Jan 19th: After about 16 hours, Hot water is hot enough, actually 131F. I will leave the setting as is for now and measure and lower as necessary in 24 to 48 hours. Thanks all for your inputs.

[casshern]

I did what you said but still not work, I drill two holes 3/8" near window glass it worked nine months already pilot light never off no matter how hot temperture set 😄🤠

[kermitefrog]

I tried this and it is still not staying lit. I am having to relight the pilot light at least once a week.

[rickpszenny]

Replaced every part possible and turned the water heater lower, still kept going out. Finally had gas company come in and tweak gas pressure up a small amount. Hasn’t gone out since.

[tomjohnston]

Hey is 120°F B is 130°F and C is 140°F

[PTCello]

No offense, but Too much talking. Get to the point.

[MOUSEBOWEN]

This are absolutely garbage water heaters same with the AO Smith. I’m a handyman work in a huge apartment complex and this junk garbage water heaters are nothing but garbage way to many sensors and bs . I replaced this junk’s every six months