What Makes a GREAT Manager? (it’s not what you think)

We’ve all had good managers who bring out the best in us, and bad managers who we avoid as much as possible.

But if we think about it, what really sets these two types of managers apart?

In The Making of a Manager, Julie Zhuo shares 8 universal qualities all great managers have and in this video, I go through the top 3 that I think make the biggest difference.

Enjoy 😁

*TIMESTAMPS*
00:00 What Qualities do Great Managers Have?
01:05 Great Managers Build Trust
03:03 Great Managers Give Great Feedback
04:54 Great Managers Run Amazing Meetings
06:05 Remaining 5 Qualities Great Managers Have

*RESOURCES I MENTION IN THE VIDEO*

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*👨🏻‍💻 WHO AM I:*
I'm Jeff, a tech professional trying to figure life out. What I do end up figuring out, I share!

_PS: Some of the links in this description are affiliate links I get a kickback from and my opinions are my own and may not reflect that of my employer_ 😇

#makingofamanager #peoplemanagers #juliezhuo

[JeffSu]

So…who’s going to send this video to their manager? 🙃

TIMESTAMPS
00:00 What Qualities do Great Managers Have?
01:05 Great Managers Build Trust
03:03 Great Managers Give Great Feedback
04:54 Great Managers Run Amazing Meetings
06:05 Remaining 5 Qualities Great Managers Have

[theinacademy]

Great managers take the time to listen to their employees' perspectives and provide feedback in a way that is tailored to their individual needs and learning styles!

[vitheshrajan]

Point on Feedback:
It is important that we don't take feedback from managers as an attack on our character. Feedback, as you mentioned in the video - is for improvement and inspiration to change our behaviour.

[janicexu]

Sending this video to the manager is risky 😂 I remember when my sister still worked in a local bank and told me her branch manager's famous quote, "You guys should spoil our customers~" lol. We had many conversations about her job because she was very unhappy working there. She thinks she can't learn much from her manager. Being a good manager is not easy, but really…. people have expectations for their managers and want to look up to them. Btw, Elon Husky is so adorable.😁

[JamesStrickland]

Jeff this video is 🔥🔥🔥🔥The Making of A Manager sounds like a must read group for managers. While I am not in the corporate world, I manage teams of volunteers often. I always get great tools from your video. Thanks for posting!

[tokyodrifttt]

I thought it would be the usual “they know how to delegate tasks well and empower employees”, but the video shared much more with concrete and applicable examples. Thanks jeffey 💙

[DarshanShah]

Love how jam-packed this video is with to-the-point information and relevant examples!

[MatthewEaton]

A good way to give feedback is to give positive feedback more than negative feedback, especially in the beginning. "Hey Jeff, can I give you some feedback? The way you handled that presentation was fantastic and really makes your teammates look great when you put in that much effort. Can you keep that up for us please?"

This helps take the edge off the word feedback too since most of the time it is something negative and probably something months old. Catch them doing what you wanted them to do and then reward them with a quick thank you.

Also: I have never had a valuable O3 in my life. Either the manager was completely unprepared, only focused on them for the 30 minutes, or wanted me to play their therapist. I so rarely trust any meeting now.

[philipantoni]

Your 60 seconds in the end always show how well information can be summarized to its essentials. I love this part! Thx for your engaging style of presentations 👍

[selencia]

Good grief this video finally made me really understand how to articulate what annoys me about my past managers. I always hear I'm doing a great job but never specifics. Hell I don't think I've ever had a 1 on 1 where these types of questions are asked.

[fabricef]

I am more and more thinking that a good manager is a geek of procedures, ensuring that employees can deliver in a smooth way. It requires a lot of empathy and courage facing unrealistic requests from senior management. Regarding meetings, just organize workshops to involve the team or group trainings. Not just cascades or round tables.

[jokislearning]

Thanks for the great video! Personally, I feel like managers are unnecessary. Instead, what we need is a coach or advisor, but I suppose that's unrealistic.
Based on my experience, I much preferred getting feedback from colleagues directly myself rather than getting feedback from my manager because it helped me to build a better relationship with the colleagues.

[thest]

What an amazing video ! Thank you for that ! I think that the most common Manager issues are : 1) They Don’t listen 2) The have a big Ego 3) They command for results without discussing the way to achieve them

[ryanbrownx]

Jeff's videos are always amazing. No nonsense and straight to the point with actionable advice.

[nemi]

I think "Focus on purpose, not task" is the one thing micromanagers struggle with

[TheUltimateBusinessMindset]

I think its important to look at feedback as a gift. You are being 'gifted' what you need to develop to be successful

[smrutishree]

Excellent video on what defines a great manager! It covers key traits and strategies that make a manager truly effective. A must-watch for anyone looking to improve their leadership skills or aspire to a management role.

[elijahcho]

Awesome video. I appreciated how you executed something you put in your feedback example: cutting 7 designs down to 3. You cut down 8 chapters to the most relevant 3 and skimmed the last 5. Great use of motion graphics too!

[MusicByJC]

I always found my ability to use a bullwhip in confined spaces to be beneficial skill as a manager. I will always remember the look on a newbies face, when they thought that hiding under a desk in a small cubicle provided them cover.

[kgal]

I think a lot of managers think they're great, but they're just micromanagers. I've ran into a few as well as some who offer zero growth opportunities nor bother to understand that motivation/productivity can't be forced. People relatively want the same things and a job is a job to most employees we want paychecks so keep that in mind, if people feel unsecure or undersppreciated and underpaid they're going to hate you. My current worry is our newest line manager forcing all the consultants in our comany to calendar block and whereas I respect it for some people that have mental health issues, pregnancy, fatigue etc...they may not be able to finish their projects by doing this. Either she's going to hire everyone who is exactly like her or we're about to see higher turnover. Should be interesting.