Scrum Master doesn’t solve conflicts #Shorts

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Any Scrum Team, especially a good one, will be facing many internal conflicts - that’s just how the cookie crumbles.

So when should Scrum Masters intervene? And when they should let the team figure it out?

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I have a small team with a PO that wants total control, a member that is unable to communicate (i suspect they are on the spectrum) and a new dev that is arrogant and passive aggressive. Im really struggling because they have gotten HIGHLY emotional at this point.

danielmiller
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Conflict resolution tools? can you kindly list one or two?

efosaodiase