AppleCare+: Smart Coverage or Just Another Money Pit?

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Apple pitches AppleCare+ as a cost-saving solution, but is the coverage actually worth it for iPhones, iMacs and other devices?

Let's break down what you should know about AppleCare+ and just how much the company's new coverage program is actually worth to the average consumer.

0:00 Do you actually need AppleCare+?
0:29 Why you may think you need coverage
0:57 How much AppleCare+ is actually costing you: a breakdown
1:41 So, is AppleCare+ worth it to the average person?
2:39 Takeaways

I’m Dalvin Brown, a WSJ reporter covering personal technology, which includes the latest smart devices, apps and services making an impact on consumers. Subscribe if you're curious about what the latest tech developments mean for you, or if you want to go behind the scenes to find out what’s powering today's digital services.

#Apple #AppleCare #DalvinBrown
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When was the last time your broke your phone? Did AppleCare help?

DalvinBrownWSJ
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don’t do this bro i work at the apple store and i need my applecare numbers to go up 😔

darkacademiavanessa
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You’re completely missing over the other benefit of AppleCare, it extends the limited one year manufacturing warranty. A logic board failure or antenna issue can cost $600+ outside of the one year warranty. Customers think they don’t need coverage until they happen to have a hardware issue even after taking good care of their phone.

devonjohnson
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I’ve broken phones 3 times a year. Apple care is a must

ddsgabo
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Thanks so much for this info. SO HELPFUL!!!

gregcleveland
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This video is misleading. He makes it sound like you pay $298 every time for a screen repair with AppleCare+. You don’t. You pay the one time fees for AppleCare+ ($199 for regular and $269 for theft and loss) and then $29 every time there’s accidental damage to the screen.

kwaminaessuahmensah
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Apple care is 100% worth the upfront cost - I’ve had numerous devices swapped out or had parts replaced FOC. In scenarios where’s been no physical damage to the device but a component that’s not repairable has failed and you don’t have apple care you’re paying for that. With apple care, there’s no service fee and far less hassle!

danielmcfarland
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Actually my macbook has got its logic board changed twice and its screen once so my apple care+ is more than useful to me (★^O^★)

tusharwankhede
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Where can I find the desk your iMac is set up on?

edgarortuno
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I actually only got AppleCare+ because I just bought my first iPhone and want to switch to the 15 if and when it comes with USB C and other possible upgrades like a periscope zoom camera with a 5-10x optical zoom. With AppleCare you can exchange the phone after 12 months.

Target
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Apple refused to replace magnetic leather link band (leather layers begun separating/pealing off) saying - this specific part of band is not covered by AppleCare+ warranty :-). Loyal customer, have spent 10k over last years on Apple products - we do not care!

sergeyc
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I just turned 36 I guess I will skip the insurance 😅

SuperTvik
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You can’t factor the entire cost of  Care+ into a single repair. If you have 3 repairs over the length of the warranty for example, the Plus coverage should be divided out by all 3 incidents. And NO, what REALLY matters for me is the peace of mind I get from covering all my  devices with AppleCare+.

BradleyVanTreese
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1:33 service fee??! Did they even show the service fee in the price in their website?

michele_
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It is worth it ! Phones these days are soo expensive and if you dont get them repaired at apple they will have an error message

gtramerica
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I’ve never put a case on my iPhone, from the 4 to the 5s to now the 11 pro, and though I’ve dropped each more than a few times I’ve never needed a repair. These days especially iPhones are pretty dang tough.

BusterDarcy
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What I'm curious is how does Apple care come into play if you have an Apple device that becomes outdated, or its a 7 year old now broken iphone with applecare still being used? What would be the situation? Apple gives them a new older gen iPhone that they have, or they give them a new current gen iPhone?

jltplease
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It doesn’t expire any more
You can pay Monthly
It also covers component failures at no cost.

FLuisRosmanRetard
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I keep my devices for years, so AppleCare would have me constantly buying new devices. I would imagine this is a good plan for those who never pay off their phones.

DLFfitness
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Real contract - Your coverage includes unlimited incidents of accidental damage and two incidents of theft or loss every 12 months. Each incident is subject to a service fee of $29 for screen or back glass damage, $99 for other accidental damage, or a deductible of $149 for a theft or loss claim. Hardware service coverage begins after Apple’s Limited Warranty expires and does not have any deductibles. Technical support coverage begins after your product’s complimentary support period ends.

blueandbanana