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AutomationEdge - Service Desk Automation for Remedyforce
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"Automation Edge presents #ServiceDeskAutomation for Remedyforce.
With Automation Edge, you will be able to free up time of your L1, L2 and at times L3 human engineers.
AutomationEdge seamlessly integrates with #Remedyforce. You will be able to integrate your existing Service requests or use our bundled service request definitions in few minutes using our wizard. No special coding required for integration.
AutomationEdge can help you provide 24x7 automated service storefront to your business users to get their tickets resolved immediately without the involvement of IT personnel.
AutomationEdge provides you dashboard and reports to help you track the performance of tickets resolved automatically.
AutomationEdge comes with the ready library of use cases which can help you resolve 10 to 40% percent of service desk tickets automatically.
0:00 - Challenges in handling service ticket resolution
0:58 - Remdedy force service desk solution by AutomationEdge
2:08 - Advantages of AutomationEdge service desk solution
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Join our community for more updates:
With Automation Edge, you will be able to free up time of your L1, L2 and at times L3 human engineers.
AutomationEdge seamlessly integrates with #Remedyforce. You will be able to integrate your existing Service requests or use our bundled service request definitions in few minutes using our wizard. No special coding required for integration.
AutomationEdge can help you provide 24x7 automated service storefront to your business users to get their tickets resolved immediately without the involvement of IT personnel.
AutomationEdge provides you dashboard and reports to help you track the performance of tickets resolved automatically.
AutomationEdge comes with the ready library of use cases which can help you resolve 10 to 40% percent of service desk tickets automatically.
0:00 - Challenges in handling service ticket resolution
0:58 - Remdedy force service desk solution by AutomationEdge
2:08 - Advantages of AutomationEdge service desk solution
-------------------------------------------------------------------
Join our community for more updates:
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