Automating BMC Helix Service Desk Tickets using AutomationEdge RPA & IT Automation Solution

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Lets see how to automate BMC Helix Service Desk Tickets using AutomationEdge RPA & IT Automation Solution.
#BMCHelix is a cloud-based IT service management (ITSM) solution with advanced cognitive capabilities that enable infrastructural and operational leaders to deliver and support diverse IT services.
AutomationEdge with tight integration with BMC Helix IT #ServiceDesk helps auto-assign IT tickets to the relevant support agent saving their productive time wasted on mundane tasks which makes service desk agents free for critical tasks.

0:00 - Introduction to BMC Helix
1: 12 - Role of AutomationEdge in IT & Non IT Tasks Automation
1:43 - Integration of BMC Helix & AutomationEdge
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