Automation with AutomationEdge

Wouldn’t it be nice if customers could easily gain access to valuable knowledge and information that would allow them to resolve the vast majority of issues they face all by themselves? What if you could then automate the resolution of the remaining issues so that there was very little that you have to deal with manually anymore? With Remedyforce and AutomationEdge, you can enable your customers to help themselves and provide a much higher level of service through automation.