Lyft & Uber Drivers: A Simple Trick To INCREASE Ratings And Tips!

Lyft & Uber Drivers: A Simple Trick To INCREASE Ratings And Tips! Join RSG contributor Chris as he shares a strategy that he used to increase his Uber driver pay and Lyft driver pay via tips. This video on Uber and Lyft has been produced by The Rideshare Guy.

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About The RideShare Guy:

I'm Harry, the founder of The Rideshare Guy. I started driving for Uber and Lyft in 2015 and eventually quit my day job as an aerospace engineer to run The Rideshare Guy full time.

These days, I'm a trusted media expert on all things rideshare and have a number of contributors across the country who are all driving for Uber and Lyft and other gig companies like Instacart, Doordash, and Postmates.

The RideShare Guy has appeared in The New York Times, The Wall Street Journal, CNN, CNBC, NPR, 60 Minutes on CBS TV, The Washington Post, Wired, Forbes, SFGate, and hundreds more.

The RideShare Guy has interviewed top gig economy leaders and reporters such as

• Executive Director Automotive Research Stanford, Dr. Stephen Zoepf, PhD MIT
• Senior Tech Policy Reporter at Ars Technica Tim Lee

Tags

#Uberdriverpay
#Lyftdriverpay
#rideshare

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[incouragement]

Thanks for your video. #1 skill- READ your riders and match their energy! I hear NOBODY talking about this

[michaelwilson]

I have had professionals complaining about neon lights and bumping ass bass music. They like classic rock.
Lights for friday or Saturday nights is probably okay. But during the week, nah. Best to stay classic professional.

[Juanaaaa]

1. Clean car
2. Light fragrance
3. Warm greeting
4. Non-invasive conversation if they are up to it
5. Soft background music
6. Tidy appearance
7. Helpful if the rider needs help with bags or opening door

[coreylavars]

Dude I’ve been driving for years. I’ve gone out of my way and provided water, gum, candy etc
People take everything and still don’t tip. I have brand new cars always keep it ultra clean and as well as make sure car smells great all the time. People will tip the same without all of that. I have no lights. There not there for the experience of lights in a car. Point A to B. I do have to say that it’s all about conversation and that’s still not guaranteed. People also believe that they give you the car and as well as pay for your gas so they don’t tip. It’s ridiculous

[tehtron]

Tip 1: Drive a great car
Tip 2: Drive a clean car inside and out
Tip 3: Keep the conversation light, practice conversational skills and dont deep dive too much unless the passenger is receptive
Tip 4: Greet the passenger on entry and exit
Tip 5: Control your car and conversation. Like before don't deep dive and let the conversation run out of control

I have more tips. But those 5 seem like way to go

[gregjaidee]

The simple truth is most people don't tip and there is nothing you can do about it. Most of the people are young and they don't have the extra money to tip. Its not their fault Lyft take more then 50 percent of the fare.

[utmost-F]

You're doing too much and Uber give you less ... time wasting just pick them up and drop them off where they need to be ... Clean up your car and make it smell good for yourself it's your car as long as how you want it to be, it's a personal thing everyone likes a clean good smelling things ... For riders just say "hello" "welcome" "goodbye". That's it. If you get tips that's fine ..if you don't that's fine.. if you get low ratings that's fine ..it's a hustle so thug it out some are bad some are good. Nobody's perfect you do the best of you.

[GigTube]

it's amazing how lights so easily mesmerize humans, lol

[ArtStamos]

A fast cellphone charger would be the best thing to do, it's always nice to bust your phone battery.

[red]

“Perceived value” is negated by Uber fare increases

[jreds]

I think nowadays with the prices as high as they are, I think most customers assume the drivers are benefiting. I find tips are down because of this. Plus, I can almost guarantee which riders will and will not tip. People on the lyft platform tend to tip more. Uber did such a disservice to drivers by not initially offering tips.

[mohammedicheaib]

Wtf?!. I have yet to see someone that has any sense talking about this crap. I have 1000+ rides and never had anyone say water, etc. I’m gonna buy lights and other shit when at the end you make 5 bucks an hour driving!?! Ride sharing is basically a pawn shop or payday loan and they are not in business to help you buddy. They take advantage of desperate people hence getting paid by a swipe;). After car cost (rent or own) and gas you make under $10 in the big cities and that’s before tax. FY!!

[leaellas]

LISTEN TO ME .... NOTHING YOU DO WILL MAKE SOMEONE TIP! Someone is either a tipper or not. Just genuine customer service is sufficient. I'm not there to entertain these clowns who are riders and expect a MOUNTAIN for the price of an exploitive penny. As a matter of fact, when you "BLING OUT" your car, they are more likely to think you are rich and don't need any more of their money, especially those who use it daily. And you probably had a good day. I have those once in a blue moon. I'm pretty sure if you were honest, the amount of tips you see was not consistent each day.

[steveberzins]

Said would provide link to lights in description, no link...
Just like riders that say I'll tip you in the app...

[Jeremy]

I get nothing but good vibes from my passengers with lights on the floor. I get great tips! I offer water, toostipops, and a killer charging pod in the back. I’ve been told multiple times that I was the best Uber they ever had. 4.97 can’t make everyone happy. I would have a Kerig machine back there if I could.

[mikeb]

I cannot improve my rating. I got back up to a 5.0 and a 98% last week...then within days it kept dropping. Now I'm at a 4.87 and 72%. I can't win with these scumbag passengers.

[moremoney]

If a rider doesn’t tip, then that’s their last ride in my car! I give 3 stars so I don’t get them again. ALL DRIVERS NEED TO DO THIS NOW!

[Voltaic_Rider]

Lights r awesome!! I also give out complementary carnations. The tips that flower have made me r unreal.

[Bebevegetto]

My car was dragonballz themed. They loved referencing. And I had car seat covers

[shannonharris]

I used to do the water bottles and candy... It took just 1 bad group of riders to steal it all and I stopped... I usually ask my riders if they have any bad drivers or crazy stories and I have had several say they thought the lights were tacky... Never did them.