Request management in ServiceDesk Plus

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Are ineffective #ITSM technologies or inadequate fulfillment processes standing in the way of your request management strategy?

Reshape your #request_management approach with ServiceDesk Plus. With smart automations and an intuitive self-service portal, you can now stay on top of all service request tickets and deliver a better experience for your end-users.

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Integrating AI into your IT infrastructure is not easy, and the majority of the respondents from our latest survey agree with this assertion. To help IT teams like yours better prepare your AI roadmaps, we have published an exclusive industry survey report in conjunction with the Service Desk Institute.

Over 150 IT leaders have shared their views on the adoption of AI in IT, including top challenges, popular use cases, and governance and compliance issues.

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Learn how to efficiently deliver services in the WFH era. Charles Betz, the principal analyst of Forrester, discusses issues and gives pointers on how to offer a frictionless user experience in this new digital workspace.

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