Customer Service Assessment Dashboard Template | Customer Support Metrics KPIs

Link to Download Customer Service Assessment Dashboard Template:
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Does tracking performance of your customer support team wear you out? We understand how tedious and time-consuming can this task become. But you cannot avoid them, as they are undeniably crucial for organizations to provide impeccable service and maintaining connectivity with its customers.
Well, fret no more about it!
Now you can streamline the performance monitoring task with this Customer Service Assessment Dashboard Template comprising of graphs, charts, and tables and make your data visualization more simple.
On this dashboard, you can track your Customer Support Team's performance on KPIs such as total requests, requests answered, customer satisfaction rate other vital parameters in one go. It also includes a special corner to understand customer retention rate and cost per support --- Isn't it a unique feature!
This PowerPoint Resource can give you a clear and accurate view of your team's performance. It lets you communicate logical results which help in informed decision-making.
Now you will never prepare a below par performance report. In fact, with this robust design, the process will become fun! So, what are you waiting for? Get started right away!
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Interested in coaching your Customer Care Team?
Check out our 400+ PPT slider Customer Service Training Curriculum by clicking the link:
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#dashboards #kpis #customersupportdashboard #metrics
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What is a customer dashboard?
What should a customer dashboard include?
How do you measure customer service metrics?
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Key Moments
00:00 Customer Service Assessment Dashboard Template
00:46 Customer Service Evaluation KPIs
00:57 Service Volume vs Service Level
01:22 Cost per Support and Average Time to Solve an Issues
01:42 Customer Satisfaction Rate and Customer Retention Rate
02:18 Link to Download Template