My PC keeps turning off... - Tech Support Walkthrough

The Desk PC 2.0 has a problem, and Linus is about to go for vacation. Is Anthony a bad enough dude to diagnose and repair his workstation before he comes back?

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MUSIC CREDIT
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Intro: Laszlo - Supernova

Outro: Approaching Nirvana - Sugar High

CHAPTERS
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0:00 Intro
1:24 Initial investigation
3:00 Processes, voltages, and temperatures
5:26 Event Viewer
8:35 A lead: Power management
9:17 Turning off C-States in the BIOS
10:48 How do we know it worked? ...
11:40 Post-mortem and conclusion

[LinusTechTips]

Since it keeps coming up, the ASUS BIOS doesn't 'detect' certain changes when saving and quitting - In this case, anything in the "AMD CBS" menu, which is where C-State control lives on this board. The changes were indeed saved. ASUS, if you're reading this, please fix this. It's the one thing I don't like about your firmware. -AY

[MeTaLCivil]

As someone who works in IT and often does tech support I got to say these types of videos are priceless. Would love to see more teaching videos like this

[dalektrekkie]

I'm loving the Anthony appreciation in these comments. It's been awesome to watch him do more and more videos and get more comfortable being on camera. Easily one of the best LTT members for explaining complex information without giving a lecture or talking down to the audience.

[DOSdaze]

I've been professionally servicing Windows machines since 3.0, and this is some of the best fundamental troubleshooting tips I've seen. Anthony is a sharp dude with a great demeanor.

[Pslamist]

More videos like this please. It feels like just hanging out with someone while they work on the computer, so they share a lot of extra information on the way, and all of it is helpful, and wouldn't come up otherwise. It's like sharing experience. Thanks guys!
Enjoy your vacation, Linus!

[HazardK]

Everyone who watches LTT videos regularly knows anthony is by far the company's greatest asset when it comes to doing technical videos and articulating things in ways that can convey the proper message to both the pro and the laymen.

Btw looks like ya got some color on vacation anthony -- well deserved :D

[Hrethgir]

Anthony, I remember when they started getting you in front of the camera, and it was easy to tell you were uncomfortable. But now, I really look forward to seeing you, you've grown into the part and have so much info to share, keep up the good work!

[gabrielmckelvey]

I would love to have seen or heard Linus' response to Anthony telling him "Yeah, it was just a simple c-state error causing the shut-offs"

[Verlisify]

"This has been unchanged since Windows 2000"
So you are telling me its something that will actually work?

[Morehangouts]

These Anthony deep dives are PURE gold.
We would love more of these

[YanYong]

Both of my AMD systems on the x570 platform have this random shutdown issue. Disabling the C state indeed solved the random power-off issue. Thanks a lot!!!

[chaniem.]

This is the content YouTube needs, proper diagnosis and problem fixing would probably get you guys loads of views for days, and then I don't have to deal with my ears bleeding watching low quality videos on stuff like this when trying to find weird problems in given to fix here and there 😅

[ilckskillzz]

When someone like Linus calls someone else to troubleshoot his computer you know he is a genius. I really like Anthony seems like a really humble guy

[trousersnake]

This was posted a year ago but I started having this exact issue and it's been driving me crazy trying to figure out what's wrong. Thank God for Anthony.

[noahlistgarten]

This video was absolutely excellent!
1) Love Anthony.
2) I've done a LOT of IT troubleshooting. This was a super succinct but also technically detailed guide.
3) I love that LMG can turn a broken office computer into content and revenue, whether or not this was staged (I am choosing to believe this wasn't staged and will ignore evidence to the contrary).

[donkeydelux]

Honestly, Anthony has grown on me so much with his bright personality, relatability, and just obscenely impressive knowledge. Love him presenting more videos!

[Vixus]

Anthony is the smartest guy on this channel. His ability to break down complex problems and clearly communicate to the viewers is unmatched. Why can’t all tech service be like him. Linus, give him a raise. He’s a keeper.

[sestinator]

I'm an IT systems engineer and this taught me something. Anthony isn't just smart for the channel, he knows his stuff really well. Thanks Anthony!

[SegmentW]

I missed Anthony so much.

He's just so gentle with the way he delivers information.

Good to have you back Anthony, fun video! I enjoyed watching

[mirorava]

We need a complete guide by Anthony for troubleshooting bsod, bad drivers, random crashes, and other common problems in windows