This Car Dealer FINALLY Got Caught | $3.3M Paid Back to Customers

🚗 Join YAA (for free) and get all the tools you need

🚗 Get a FREE extended warranty quote

🚗 Go Premium for access to live chat and Black Book trade-in values

YAA Podcast: Daily News You Can Use

Instagram

TikTok

Today on Daily News You Can Use, Ray and Zach discuss the latest FTC enforcement. Passport Automotive settled a case with the FTC and has to pay back more than $3.3m to customers. Tune in to learn more.

[moparguy]

Apparently Ford thought it was cheaper to fight the lawsuits involving the exploding Pintos than recalling & fixing the problem. The fix would've been a small insulator isolating the bolt that speared the gas tank in a rear end collision

[hmillz]

I just received my check in the mail today

They were definitely sketchy when they were selling me my car. I went to the Alexandria dealership.

[casullen]

Toyota Financial had to pay for discriminatory practices against me and other black buyers. People keep trying to treat racial discrimination as something of the past. It’s still happening, but not all of it is reported

[JerzeyBird]

NJ AG settled an enforcement action with three large dealerships this year for the same malarky on fees. If I remember correctly, they were charged with fraud. Per your comments that it's great that regulators are finally taking enforcement action, the announcement from the AGs office in NJ indicated that they had gotten hundreds of consumer complaints regarding dealership behavior which caused their investigation. So consumers should always contact their State's Attorney General's Office of Consumer Protection if they've had an exploitative experience at a dealer.

[KPHVAC]

As a Residential Heating and AC contractor Google reviews and our reputation are everything! This keeps us honest and always striving for great customer service! Having integrity and always being honest will keep your business growing! I refuse to lie to customers! We always give people multiple options so they can decide on what works best for them.

[erah]

Hey boys great content. I’m a fellow moco native living in nova. I’ll stay away from passport

[dianezara]

Hello Ray and Zack, what do you have to say about the Hyundai Santa Cruz transmission issues. I received a notice from Hyundai about the issue and it says there is no remedy yet. It says that the vehicle will just stop on you.

[vivab]

Thank you both.
I was on your site searching for 2022 toyota sienna xle ( I know) but the dealers mentioned are baiting us. Most have no inventory but yet its advertised as available. Ps still interested in buying a new toyota sienna xle I appreciate any referral you send my way

[Jlb-fznl]

Ray I feel like the values you mentioned about business practices are not important anymore. Don’t misunderstand me I completely agree 100% with what you said GREED RULES THEM

[jimwright]

Whats disturbing about this is the fact that its ONLY the passport group and a few months ago it was ONLY the napelton group when more that 90% of the dealership groups and online sellers are using the same methods to sell cars - Right now anybody that watches this channel can name at least 10 major dealerships in their area doing the same thing and wondering why they have not got busted yet!

[chrislemaster]

This GM lawsuit with engines how about the 2.6 Billion 2008 lawsuit involving Dex Cool corrosive to engines and would gel in the system The engines involved were the Cadillac North star head gaskets and bolts Buick 3800 series II intake gaskets-and the 3.1 and 3.4 V-6 was also included in the Dex Cool Lawsuit. GM knew that these engines were not made for Dex cool. Saturn used to use Honda made 4 cylinder and V-6 engines in the early to mid 90's and they wanted to use dex cool in their engines and Honda told them if they do Honda will not cover any engine damage. GM wanted to save money but didnt and trashed Saturn reputation when they started using their crappy GM ecotech engines and Saturn went down by 2008.

[heavyWchamp]

Stop it Zach, that's a great line

[Hallowsaw]

Being you guys are only an hour west of me, do you guys know of a reputable dealer that sells any of these brands: subaru, mazda, honda and toyota? I dont mind dr8ving an hour or two from annapolis MD to save 1k-3k on a certified car

[EATMAN]

I'm looking for a vid in your archives that shows to benefits of joining yaa look to make a new car purchase in the near future. Notrh nj area.

[alexvid]

it isn't the immediate 3.3 million. It's the size of the story and impact of It's reach. That "could" cost them significantly more but I find people have short memories.

[markmiller]

I'm looking for a Ford F150. Every Ford CPO vehicle that I've encountered seems to be a vehicle that has had a 'recall' that required Ford to intervene. Is this typical?

[daviddefranco]

Don't worry the economy is about to start hurting bad...none of this will matter soon.

[TheGeneral]

They should shut dealers down doing this crap.