My Renault Kangoo electric van (ZE22 or ZE33) is dead. How do I fix it and get it started?

This video is for owners of the Renault Kangoo ZE electric van and shows what to do if you find you can't unlock or start your electric van. The same principles are for any electric vehicle too. This covers the Renault Kangoo ZE22 with the 22kWh battery (2011-2016) and the Renault Kangoo ZE33 with the 33kWh battery (2017-2022).
If your electric van wont unlock with the keys, then it is either the battery in the key fob or the 12V battery under the bonnet that has gone flat. If the key will open the door using the key blade and then you can start the vehicle up, its the key fob battery that needs replacing. If you can't start the vehicle, then its likely the 12V battery has gone flat and needs charging or replacing. In an emergency, you can jump start it from another vehicle, just the same as in an ICE vehicle.

Chapters/timestamps
00:00 Introduction
00:29 Van is dead
02:08 It wont charge!
02:35 Option 1: Replace 12V battery
03:35 Option 2: Jump start
06:39 Option 3: Charge the 12V battery
16:45 Wrap up

#gogreenautos #evlearning #renaultkangoo #gogreenautosuk #electricvan #renaultkangooze

[briangriffiths]

Because most of EV owners' discussions are about traction batteries, we sometimes forget the importance of the 12V system and how much our cars still depend on it.

[garyheavens]

Great instructional video. Could you also use one of these booster packs you can get rather than use jump leads?

[bjornwestrin]

I have a kangoo ze 22kw and my 12v battery was dead but I put on my small car starter!
I drove the car 15km and stop att home! Then i have 13volt but it droped to 9v then i got a new battery from biltema!
12v 74amp! Now it is working great!

[herbertsax]

I had a similar problem with my Hyundai Kona Electric. The 12V battery failed twice within 4 Years. After the 2nd time the battery went flat at a very inconvenient place, I bought a power bank with 12V jump start capability for the car battery. It works properly and brings flat 12V Batteries back to live.

[oliverowner]

I would be recharging the battery with my CTEC MXS 5.0 (or equivalent) on the reconditioning charge setting. The conditioning charge will likely take several hours (but not 36 hours?). There is a larger CTEC model for larger batteries. This may well be a similar charger to the one shown on the video. If the battery fails again, yes, change it! The battery monitors (shown in another video) is also a good idea to keep an eye on what is going on.

[leslieburrows]

Hi Matt once again a very good and informative video but I have a question lots of people today have a car jump starter it like a very small power pack which you charge at home and then keep in your glovebox the one I have is called a Halo it also as a flash light and a tyre pump all in one unit is there anything to be aware of when using this king of thing I have been trying to add a picture or Amazon link but I can’t see how to do it but I’m sure you will know what I’m talking about once again thank you for your time and effort
Les
From Wigan

[patrickh]

My Ioniq 28version, it gives me a message that I read and the sense I make of it the large battery gets used to keep the 12volt battery good when left unused for a few days etc… 🤔

[gerhardk]

I haven’t had an issue with my 12v yet but I carry lithium jump pack in the car just in case something like this happens, batteries tend not to fail at convenient places or time.

[frankradcliffe]

Hi great video but can you change a electrical vehicles 12volt battery with both vehicles pos and neg connected

[richardmacleod]

EV’s are new to me. Is there a reason why you can’t install a Lithium battery as the 12 volt battery?

[DavidPlayfair]

I can remember, in years gone by, disconnecting the battery, thoroughly cleaning the terminal posts, reconnecting, and hopefully starting the engine.
This step seems to be ignored these days.
Is there a reason?

[SJBraveYesterday]

My Kangoo ZE has just come up with Brake Failure on the dash. Ove lost the speedo, electric windows, cabin fan etc. Renault atate it could be the 12v battery on its way out. Have you ever heard of this? Thanks.

[davidadams]

Would I be right in thinking that if my 12v battery goes flat then the battery is probably on the way out or could it be flat because of a problem with the EV charging system. Also what is the best type of replacement if you need one. Thanks

[AlainODea]

I'm likely missing something fundamental, but why not step down the 400V to 800V from the traction battery to 12V through a switched mode power supply? Couldn't you then skip having the 12V battery entirely? It seems like that would save space and reduce complexity. I may be totally missing something here. I have a suspicion the answer is "it would cost more to manufacture" 😅

[mathnuka]

Hi, I bought my Hyundai a few months ago, but recently, it's been saying that my coolant is low, although it is at its maximum. My service is due in 9 days, could you please advise me on this. Thanks.

[neil_g]

My key blade wont even unlock my van & the keylock is on the drivers door not passenger side

[MrHemlock]

Wht do they fit such a big 12v battery if all it needs to do is operate the power relay? It looks big enough to start a diesel engine with stop/start.
Wouldn't a tiny leisure battery be better?

[rickpat-xu]

so, when the snow storm knocks out electricity for 5-6 days to weeks, you're screwed. when the tornado-wind storm that knocks down all the trees on to the powerlines for 6-7 days, you're screwed. when the fires in Cali takes out all the power for about 2 weeks, you're screwed. In TX, AL, GA, MS, LA, CA, AZ, NM, UT, NV, AL, FL, CO when they declare a HEAT EMERGENCY WITH BLACKOUTS, THEN 1/2 THE COUNTRY IS SCREWED. I guess I can add hurricanes that had power out in some areas for over a month in TX in 2016 & FL last year.

[roberts.wilson]

Regarding this type of problem on a NEW tesla.
They are switching from 12v to 16v. This means they are incompatible to anything else on the market.
Their 16v batteries are lithium based, not acid based. They are much smaller and lighter and a lot less amps (as they don't need it)
But what is most important is that the 16v battery is expensive AF, and also it has a controller inside.
Why couldn't they put the controller on the outside and keep the battery as affordable as possible if needed change?
Because you can't jump start a tesla with a flat battery as you'd think, like attaching wires.
Oh no, because of that internal switch that literally closes the battery inside itself you need to jump through hoops and hope it unlocks itself.
Anti consumer prasctices galore.
Ah, if your 16v battery is dead, guess what, nothing works. Yes, the completely digital vehicle is just a hunk of metal.

[TheWacoKid]

Renault, biggest pile of shit going, had a Magane Senic, that if you left the steering wheel in the wrong position, the bugger would refuse to start, I'd would never have another