Freshdesk Review

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Freshdesk is a customer support software offered by Freshworks. It offers ticketing, live chat, Help Centers, and comprehensive analytics to serve support teams of all sizes.

This step-by-step walkthrough of the product includes details about pricing, pros and cons, and an analysis of Freshdesk’s major features.

⏰TIMESTAMPS ⏰
0:00 Introduction
0:36 Pros and Cons
0:49 Pricing
1:00 Dashboard
1:18 Ticketing
1:33 Chabot
1:47 Help Center
2:11 Analytics
2:23 Is Freshdesk Right For You?

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