Freshdesk Review| Best Customer Service Software

This is a detailed review on Freshdesk, the best customer service software.

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Freshdesk is the best customer service software helps businesses delight their customers effortlessly with modern and intuitive software for customer support. Freshdesk converts requests coming in via email, web, phone, chat, messaging, and social into tickets, and unifies ticket resolution across channels. Additionally, strong automation and AI capabilities like automating ticket assignment, prioritizing tickets, agent assist, and even sending out canned responses, help streamline the support process. Freshdesk also enhances team collaboration, integrates with a range of third-party tools, offers predictive support capabilities, and field service management. The reporting and analytics features provide insights needed to grow the business.

⏰ Timestamps ⏰
00:00 What is Freshdesk
00:50 How Freshdesk Works
01:47 Freshdesk Features
04:02 Freshdesk Pricing
04:50 Advantages of using Freshdesk
05:42 What Users like about Freshdesk
07:35 Review Conclusion

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