Freshdesk Review: Freshdesk- A solid CRM

Freshdesk Review 2021.

Online helpdesk system and customer service software.

Freshdesk is a cloud-based helpdesk system that offers powerful solutions for customer service. Freshdesk unifies conversations from email, phone, web, chat, and social, and helps you resolve issues across channels effortlessly. With Freshdesk, you can also automate workflows, offer convenient self-service options, manage SLAs, and generate reports. Freshdesk is used by over 40,000 customers, including Bridgestone, HP, Harvard University, and DHL.

0:00 Intro
0:10 What other software products did you consider or switch from?
0:38 What were the reasons you chose Freshdesk?
1:10 How easy was it to onboard and integrate Freshdesk into your business?
1:49 What recommendations do you have for others considering Freshdesk?