How to Effectively Test Your CUCM Dial Plan | Cisco Unified Communications Manager (CUCM)

Looking to ensure your Cisco Unified Communications Manager (CUCM) dial plan is running smoothly? In this video, CBT Nuggets trainer Lalo Nunez shows how to test your CUCM dial plan using the Dialed Number Analyzer (DNA) tool.

CUCM's Dialed Number Analyzer is a built-in tool that helps users determine how CUCM would route a call based on the dialed number. It allows users to analyze and troubleshoot their CUCM dial plan by providing a simulation of a call's routing path and displaying relevant call-routing information, such as which dial plan pattern the dialed number matches and which gateway or trunk will be used to route the call. With DNA, network administrators can quickly identify and resolve any issues or misconfigurations in their dial plan, improving the overall user experience.

Configuring a dial plan that instructs the Cisco Unified Communication Manager system how best to route your calls requires a lot of forethought, planning and knowledge. Lalo’s course teaches you the best practices for implementing a Cisco dial plan and covers the most important things to know when you're setting yours up.

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