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0:21:23
Dynamics Field Service for Beginners
0:10:29
Dynamics Omnichannel SMS Chat- Send/Receive SMS
0:31:38
Dynamics ADVANCED FIND, Your very good friend
0:11:24
Customer Service Wave 2 Release 2023 in 10 Minutes
0:18:35
What is Power Platform and what makes it powerful ;)
0:08:54
Dynamics Customer Service - How to add an SLA timer control
0:09:01
Quiz - Can you recognize these 25 Dynamics Apps Icons ????
0:13:23
Become a Dynamics Consultant - Job Application Process & Interview Preparations
0:18:20
Become a Dynamics Consultant – Working with Solutions Import/Export: Managed and Unmanaged
0:44:36
Become a Dynamics Consultant - Assignment 2.2 - Power Automate Approvals and List Rows
0:16:11
Become a Dynamics Consultant - [Practice] Azure DevOps and working Agile with User Stories
0:18:02
Become a Dynamics Consultant - Basics of Azure DevOps and working Agile [Theory]
0:49:29
Become a Dynamics Consultant - Assignment 2.1 - Make and work with Power Automate Flows
1:04:50
Become a Dynamics Consultant - Assignment 1 - Use make.powerapps.com to create Tables, Forms, View,
0:09:26
Collaorate leveraging Microsoft Teams Chat in Dynamics & vice-versa
0:08:06
Power BI reports directly from Dynamics with no hassle of Connection and Data Import
0:21:48
Model Driven Apps – Exercise to create your first app :)
0:26:27
Dynamics Contact Center Essentials - Process, Personas & the set-up in CS Workspace
0:11:46
Dynamics Omnichannel - What is Customer Service Workspace - Voice, Calling & Multisession
0:17:27
Dynamics 365 - Send Automated Emails using a queue, shared mailbox, email template (Better Practice)
0:14:26
Dynamics 365 Customer Service - Advanced SLA Management - Send a Teams message when SLA fails
0:15:47
Dynamics 365 Customer Service - Service Level Agreements (SLAs)
0:42:48
Dynamics 365 Customer Service - Shared Mailbox, Queue & Automatic Case Creation Rules
0:56:43
Dynamics 365 Customer Service - Beginner
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