Concierge Service & Contract Management Practices: Global Takeaways

In 2021, facility professionals from eight European countries provided IFMA with valuable data on their facilities’ costs relating to concierge and housekeeping services. This webinar, led by the study’s principal researcher Jake Smithwick, will take you through these costs and contract management practices, comparing them with costs and practices from a similar North American study.

From maintenance to mail services to catering, panelists will also provide key insights into the differences in costs of in-house vs. outsourced services, offering unique takeaways for facility professionals across the globe.

Join us on 14 July at 14:00 to learn more about IFMA’s latest operations and maintenance white paper, ‘Concierge Services and Contract Management Practices,’ the second in a series of three reports summarizing the performance of select buildings throughout Europe.