Washing Machine Diagnostic Test & Error Codes (Cabrio, Bravo, & Kenmore Oasis)

[okie]

clear, simple instructions. Been fighting with my washer for a couple of days. Finally tripped over your video, and thought I'd give this a try. Used the information you provided to identify the problem (bad water pump). Luckily, you also had another video on how to replace my pump. Following your instructions to the letter. I just replaced the pump. I'M DOING LAUNDRY NOW!! Thank you, thank you, thank you!!!

[tugboat]

Thanks so much for your help! I had a repairman look at it while I waited for your response and he felt like the rods needed replacing. I hope this includes your recommendations.

[normal_media]

I want to thank everyone who posts here for  helping diagnose my machine codes.  In replacing my discharge pump, I noticed I was getting water level change errors then after, only to find someone at my house had nearly turned the water off to the valves thus causing "lack of level change"  errors.  This may have been what was causing the clothes to entangle and so on which was another part of my original story.  Stick to those codes folks. Your machine is talking to you.

[Sunshiine]

OHHHH MY GOD AFTER 3 HOURS IT WOKRED. YOUR VIDEO WAS LEGIT. I FIXED IT ❤❤❤❤❤ THANK YOUUUU. YES IM SHOUTING OF HAPPINESS 🙌🏽🤣🤣

[applianceassistant]

were you able to get it to do a diagnostic test like in the video?

[deebrown]

This diagnostic was a great Performed this on my cabrio and got it to cycle through and corrected itself! Keep up the good posts! People really need them!

[applianceassistant]

Nice! Thanks for the comment! and encouragement!

[applianceassistant]

bummer!... Thanks for the tip! I'm glad you got it working again!

[applianceassistant]

Sorry for the delay in getting back with you on this question. So that I understand the problem, What do you mean by "it fills for a few seconds then goes to next step in cycle"? I don't quite understand. Thanks!

[kellybeenguyen]

Thanks so much for teaching us how to fix the washing machine.. got jamed.. but it's c8 now.. let's hope it works again. Thanks so much.

[applianceassistant]

@xzqzq It takes a very long drain time to activate the LD and F32 error codes. So you probably do have a blockage somewhere. I usually use a Shopvac to suck out as much water as possible from inside the washer, then tip the washer back so you can get at the drain pump (unplug it first and be ready for a lot more water.) Partially remove the hose from the tub to the pump and get the water under control, then remove the pump and have a look inside. If it's clear, are all 4 fins intact?

[applianceassistant]

The SD code is usually for suds or a long drain code. you may be able to get it to work by letting the suds turn back to liquid and then trying to drain/spin again. if that doesn't work you may have a problem with your drain pump, pressure switch or control... but probably the drain pump. hope that helps! Good luck!

[belindaavalos]

Amazing, solved my problem, ready to go back and do what I enjoy the most in this beautiful course! Thank you!

[applianceassistant]

The faint click may be the relay in the board closing to energize the pump. You may want to double check the connections to the drain pump. To be sure you would need to measure for 120 Volts AC at the wires to the drain pump. I would start with that if there was a clog in the tub you should still hear the drain pump turn on.

[atubeileh]

Hi again and thanks for the great video. I ran the diagnostics, but the washer stalled at C7. Obviously, the drain pump is not working. I did the diagnostics test for pumps but it doesn't work. I had tested the pump with an outside source of power and it works fine. Do you think I need a new control board? Help please. Thanks

[MsAmazon]

@applianceassistant Hi do I let each code go through it's stage or keep clicking because my washer have about 4 codes that would show up it runs a little but I kept going through each code and after I decided to was a small load it stopped again on 13 mins left of spin cycle

[applianceassistant]

I'm sorry to hear about that! I would turn it in as a loss to the insurance company... The control board is probably shorted out but even if you replaced that part all 3 motors would be damaged. Good luck!!!

[applianceassistant]

Thanks for the comment! It's always encouraging to hear success stories!

[sherribk]

Thank you, I reset and it is actually is washing a load, the only problem now is the timer is going the different minutes for heavy, normal, medium, light minutes flashing (like it's changing the minutes 40, 37, 34, 31  and keeps decreasing in minutes as the load processes.  So I'm waiting to see how long this load washes.

[applianceassistant]

@OftenMisled You take the good with the bad I guess and just keep on going... I'm sure I've accidentally flaked on my manners a time or two...not often though! it always feels good to get a thank you :) Thanks for the comment...