Bose QC 45/35 Headphones: How to Factory Reset (Hard Reset) | Fix Connecting Problems

I show you how to factory reset (hard reset) a pair of Bose QC 45 Headphones. Should be same for Bose QC 35 too. Hope this helps.

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[zgoodyear]

Thank you!! Couldn’t figure it out on my own. I never would have held the button that long. I appreciate you posting this solution!

[borisespana]

Your are the best of the best. I spent 3 hours connecting and wating 30 seconds and it's so easy. Thank you so much

[rugartube]

This is NOT a factory reset or hard reset. This method cleans list of paired devices only, that´s all. In fact if you have changed the Bose´s name, this name will be not deleted.

According to Bose, this is the method:

Resetting your product
A reset can reboot your product or it can clear locally-stored product settings, such as paired device lists. Find out which option is available to reset your product.

Power off your headphones, then wait 30 seconds.
Connect your headphones to a wall outlet using a USB charger, then wait 5 seconds.
Disconnect the USB cable from the headset, then wait 1 minute.
Power on your headphones and resume normal use.

[kuriea]

wonderful thank you. Spent over an hour dealing with the official help, you solved it in a single min.

[flippin]

You fixed my headphones in 10 seconds. Thank YOU!

[stinkysocky]

Thank you! I think it is really good that you doing the whole reset with us, everything solved after watching you.

[trilancerrR]

Hey, any idea what to do when I hold the button and the headset only repeats its old connections and in the end it says "Couldnt find a connection". I held the button towards the bluetooth symbol for like a minute. Your help is greatly appreciated.

[migdaliakaye]

It actually worked. I misplaced the tablet that its connected to. Now I can use it again. Thank you

[hristiyanmihailov]

I keep holding the button but the clearing of the pairs does not happen. Any ideas?

[reginamarques]

Thank you! After 2 hours trying to fix the Bluetooth connection with my Samsung Flip 4 😂 you helped me fix the problem in seconds. So satisfying!

[TheThorchinchilla]

Your the best bro! I was so sick of my headphones trying to connect to the 10 tablets I have before connecting to my phone.

[rebecaelizabethgarciagerma]

Thanks so much this video help me so much

[kevinwelch]

Yes I have a QC 35 and the Bluetooth light stays on even after you power off. It eventually kills the battery. Do you know how to fix?

[NM-xroc]

Hey so my QC45 just won’t power on and I don’t hear any voice status messages. Any help appreciated

[saraashrafi]

Omg . Thank you so much. That was really helpful. It solved my problem in a second. I wasn't able to connect to My new Smartphone and it was saying ready to connect to my previous phone. I deleted the memory as you mentioned and it paired with my new smartphone instantly. You rock. Thanks so much

[jenawilliams]

no matter how long i hold the button my headphones wont say anything

[johnkarmire]

Did the hard reset when all of sudden the amazon music would not play. Now all streaming and calls work on my QC35II phones except Amazon Music. When I hit play it plays on the cell phone and not the headphones. when I power off the headphones the music pauses. very odd. Chatted online this am with BOSE and took forever for them to suggest contacting Amazon Music. Not sure what to do next. .

[carlospwk]

I had a weird glitch where I could connect my QC35 to my MacBook Pro, but the audio would cut out and then just stop working until I turned the headphones off and back on. I noticed in the Bose app that somehow my headphones were still connected to my TV and once I killed that, they started working again normally.

[RichardCambridge-kx]

How do you do a factory reset please ?

[frankiethorogood]

How do I reset the other settings? Mine are set to power off after 20 minutes and no matter what I do I can’t change this to never.