Zendesk Setup | SLAs

Race yourself to the Zendesk Setup finish line. With our 15 steps tutorial, you will pull the best time, minimise obstacles and be ready for action.

- Make sure you get the most out of Zendesk
- Save time
- Save money
- Look at the right tickets
- Have a productive team

Onboard Zendesk the right way. Create SLAs - service level agreements to make sure no tickets slip through the cracks. With service level agreements, you can prioritise and reply to customers in a timely manner. You can also create business rules with reminders to make sure agents will take action when a ticket SLA is being breached.

Onboarding Zendesk done right!

[Ebook] 8 Tips to Help You Optimise Your Customer Service System:

[eagleeyemind]

Thank you for the simple and informative tutorials 👏🏼🎯

[takomukoki]

Hi! Thanks for the video. Is the operating hours selection at the end of the video only available on certain Zendesk packages