Journey of a shipment - How express delivery works with DHL

Ever wondered how your shipment gets from A to B?

DHL is the world's largest logistics provider and we make shipping as easy for our customers as possible. We make sure your goods get cleared by Customs quickly and you can use our online tracking tools to see where your shipment is at any time.

With DHL’s extensive global network and international specialists, you can rest assured that your shipment will be handled safely and securely throughout its journey.

You can also follow our Twitter feed, @dhlexpressuk, for international trade updates and export advice.

Transcript:

Sending a shipment with DHL Express is easy. With our simple-to-use shipping tools you can print out your own Waybill and book a collection.

Once our courier has collected your shipment, it enters the dependable DHL Express network. Your shipment will first be sorted at a DHL Service Centre, before travelling on to a DHL Hub where it is sorted for onward travel, so that your shipment can be loaded onto a DHL aircraft.

The information needed for Customs clearance is sent automatically to the final destination so that your shipment is free to be delivered on touchdown. Many of our international shipments pass through DHL’s European air hub in Leipzig, Germany. There, the shipment connects with another flight. DHL’s extensive global network means that your shipment is handled by DHL throughout its journey and you can track your shipment at all times with our online tracking tools.

On arrival at destination, your shipment is scanned and sorted for domestic delivery at a DHL hub and local Service Centre, before completing its final mile delivery. The DHL Express courier ensures that your shipment is delivered safely and signed for.

So you can rest assured that your shipment is in safe hands from beginning to end.

[plasticbagiee]

I’m I the only person who is watching this because I’m waiting for a package

[GoldenRNB]

Watching this while waiting for my parcel lol I'm too excited

[BogdanOfficalPage]

I for one am happy with DHL. I ordered a product from Malaysia to USA. It took 2 days for the package to arrive! Amazing!

[rovinkorale]

As someone who deals with couriers for work on a daily basis it can be very frustrating with the things that go wrong. But when you take a step back and think about it, it’s quite impressive how the majority of parcels do get delivered on time. Logistics are so messy but also kinda cool.

[mahlstadt]

Even the packages get nervous going through customs

[fabulously]

so this is what my package is going through for over 2 months. Nice.

[xXHacksAndTipsXx]

They promised 4 day delivery, I am waiting a 3000$ package with express over 9 days.

[SweetzVr]

Bro i was playing a tournament in Call of Duty and i hear a doorbell and then when i look out the window it was the DHL truck, and then i go downstairs and my package isn’t there 💀💀💀

[razgrizadler]

I ordered my goods from Japan and it was delivered to me in Thailand in 2 days. DHL is so cool !

[veetee]

I ordered a package from France and it came to Helsinki in less than two days and it was delivered to me in time 👍

[Sky]

Sellers print waybills which shows they shipped the item when really all they did was print a waybill. I have had 4 recent orders where they did this, did not ship for several days or weeks. Waybills should be invalid after non-receipt by carrier in 24 hrs

Watching this because I'm waiting my parcel :)

[michaeltan]

Well. Here I am on the 6th business day wondering where my package is

[hakonboen]

Well, my parcel has been stuck in Oslo for three days now, and my parcel was suppose to arrive yesterday

[xKyaroraine]

Wow that’s crazy. I just had a package from Japan from initial pickup to landing in my state here in the US take 20 hours! It really feels like they care and want to get your package to you as fast as possible.

[keenancollins]

DHL is the worst. I live in Canada and ordered a package from China. It went from China, to Canada (but a couple provinces away), then went to GERMANY and then to my province in Canada. No wonder it was 2 weeks late.

[tomaszapata]

DHL is my preferred shipping carrier when shipping from asia or middle east to US. Very quick with accurate tracking updates. Always on time.

All the way from Asia to California.

[WayneLLC]

No idea how all these issues happen to you guys who are complaining, but over 5 years, all my express from one end of the world to the other never took more than 3 days. Could it be the vendor/your sender? Whenever a merchant of mine uses DHL, I couldn't be happier tbh.

[victorianaly]

idk what happened to you guys with dhl delivery but mine was perfect, it came earlier and told me it would come and did not lie!

[peoplesrepublicofchina]

I ordered a product from uk to Sydney and it went from uk to Germany to Poland and to USA and hasn’t arrived yet