Reimagining Veteran Healthcare: Relevancy in a Changing World

After connecting with over 250 current and future Veterans, their caregivers, VA employees and leaders, and industry experts, we discovered three opportunities to transform healthcare for Veterans. We must redefine the initial encounter, deepen ongoing customer engagement, and extend the envelope of care. Veterans are asking for change, and through work like this, we can shape the future of care to meet Veteran needs.