filmov
tv
Krusaders fitness-SCAM ALERT!!!
Показать описание
*Update* I have had to disable comments due to the constant harassment from the owner of Krusaders. He is so busy he can't answer customer inquiries about their orders, but he has all day to harass me.
I placed my order on October 29, 2019 and as I stated in the video received absolutely no correspondence (just like everybody else) until I received a shipping notification on 11/26/19 (AFTER I made this video and after I had to cancel my debit card and have my bank do an inquiry for a fraudulent charge). I received the package on 12/2/19 that contained a pair of gym tights (color looked far different in person than on the website) which I did in fact order and white logo t-shirt along with a black tank top-NEITHER of which I ordered. I in fact ordered the infinite sleeveless shirt in blue...still don't have it. Apparently when you order from them you just get whatever shit they feel like throwing in a bag and that's supposed to be good enough. You can't of course correct an order, because they don't respond to customer inquires. Plus, I NEVER received the:
*1 free hat
*2 free shirts
*1 free legging
*1 drawstring gym bag
*supplements
That were part of the initial deal offered to me as long as I purchased 1 legging and 1 top, which I did.
On 1/8/20 I receive an email from the owner of the company saying he was sorry but they were "busy" (when I asked why they were so busy they couldn't respond to customer inquiries but could delete comments on their Instagram-he of course did not address that). He then stated he would give me full refund ($62.38) and $100 of free gear for my inconvenience ****if I took down my Youtube video**** sounds more like bribery than customer service to me. I stated I did not trust him, obviously, and that this was his job to rectify, not mine. They did in fact issue a refund at the time of this conversation for $57.39 however, I NEVER received the top I actually ordered, the free gear listed above that was seemingly used as a coercion tactic, or the $100 of free gear for my inconvenience (the time I spent trying to correspond, filling a fraud claim with my bank, having to cancel my debit card and get a new one to than change all my debit card info. for all my automatic payments AND making the Youtube video to try and save anyone else from having to go through this-was definitely worth more than roughly $60.00 of my time).
I have NOT made a single statement that I cannot provide proof of or anything false. Considering the owner of the company has been going to great lengths to harass me about my video but as of 12/19 will not address the BBB, I sure as shit don't think this company is conducting themselves ethically enough to warrant the removal of this video. If this sounds like a brand that someone would not only buy from, but represent personally-that's on you. I'd highly recommend otherwise, this is the most unscrupulous company I have ever come across in my lifetime.
BBB Investigation Results
The BBB opened an investigation on this firm due to the amount of inquiries we have received. According to BBB files, consumers allege being approached to be a "brand ambassador" for Krusaders Fitness, that if they purchased $60 worth of clothing, they would receive free products. Furthermore, consumers allege not being able to get a response with the details of their orders or refunds. On November 27 and December 12, 2019 the BBB contacted the company in regards to our concerns about the amount and pattern of complaints we have received, unfortunately, the BBB did not receive a response.
If you have any questions for me:
I placed my order on October 29, 2019 and as I stated in the video received absolutely no correspondence (just like everybody else) until I received a shipping notification on 11/26/19 (AFTER I made this video and after I had to cancel my debit card and have my bank do an inquiry for a fraudulent charge). I received the package on 12/2/19 that contained a pair of gym tights (color looked far different in person than on the website) which I did in fact order and white logo t-shirt along with a black tank top-NEITHER of which I ordered. I in fact ordered the infinite sleeveless shirt in blue...still don't have it. Apparently when you order from them you just get whatever shit they feel like throwing in a bag and that's supposed to be good enough. You can't of course correct an order, because they don't respond to customer inquires. Plus, I NEVER received the:
*1 free hat
*2 free shirts
*1 free legging
*1 drawstring gym bag
*supplements
That were part of the initial deal offered to me as long as I purchased 1 legging and 1 top, which I did.
On 1/8/20 I receive an email from the owner of the company saying he was sorry but they were "busy" (when I asked why they were so busy they couldn't respond to customer inquiries but could delete comments on their Instagram-he of course did not address that). He then stated he would give me full refund ($62.38) and $100 of free gear for my inconvenience ****if I took down my Youtube video**** sounds more like bribery than customer service to me. I stated I did not trust him, obviously, and that this was his job to rectify, not mine. They did in fact issue a refund at the time of this conversation for $57.39 however, I NEVER received the top I actually ordered, the free gear listed above that was seemingly used as a coercion tactic, or the $100 of free gear for my inconvenience (the time I spent trying to correspond, filling a fraud claim with my bank, having to cancel my debit card and get a new one to than change all my debit card info. for all my automatic payments AND making the Youtube video to try and save anyone else from having to go through this-was definitely worth more than roughly $60.00 of my time).
I have NOT made a single statement that I cannot provide proof of or anything false. Considering the owner of the company has been going to great lengths to harass me about my video but as of 12/19 will not address the BBB, I sure as shit don't think this company is conducting themselves ethically enough to warrant the removal of this video. If this sounds like a brand that someone would not only buy from, but represent personally-that's on you. I'd highly recommend otherwise, this is the most unscrupulous company I have ever come across in my lifetime.
BBB Investigation Results
The BBB opened an investigation on this firm due to the amount of inquiries we have received. According to BBB files, consumers allege being approached to be a "brand ambassador" for Krusaders Fitness, that if they purchased $60 worth of clothing, they would receive free products. Furthermore, consumers allege not being able to get a response with the details of their orders or refunds. On November 27 and December 12, 2019 the BBB contacted the company in regards to our concerns about the amount and pattern of complaints we have received, unfortunately, the BBB did not receive a response.
If you have any questions for me: