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Engaging, empowering and enabling your employees: the key to organizational success
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How do c-suite professionals and other senior business leaders engage, empower and enable their people to ensure they deliver a successful customer experience?
Hear exclusively from our panel who will demonstrate the value of ITIL 4 for your business, customers and employees, through real examples
• Charmaine Bernal, Former Global Operations Director | Chief of Staff | Customer Experience and Operations | Technology and Digital, at Red Hat
• Chris Dolphin, Former Vice President of Customer Care for Airlines at Amadeus
• Katrina Macdermid, ITIL 4 Master and Trainer
• Akshay Anand, ITIL Ambassador, AXELOS Global Best Practice and session facilitator.
Want to future-proof your organization?
Hear exclusively from our panel who will demonstrate the value of ITIL 4 for your business, customers and employees, through real examples
• Charmaine Bernal, Former Global Operations Director | Chief of Staff | Customer Experience and Operations | Technology and Digital, at Red Hat
• Chris Dolphin, Former Vice President of Customer Care for Airlines at Amadeus
• Katrina Macdermid, ITIL 4 Master and Trainer
• Akshay Anand, ITIL Ambassador, AXELOS Global Best Practice and session facilitator.
Want to future-proof your organization?
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