The Evolution of Chatbots & the Shift from NLP to LLM, Episode 1

We’ve all heard of ChatGPT, and by now we’ve probably all tried it. But how did we get here? More importantly, what are the potential impacts on your organization?  

In our first episode of our video series, “From Hype to Reality: How AI is Reshaping the Future of Work,” we answer that question and discuss items such as: 

👉 The history of chatbots, including more advanced versions like Siri and Alexa 

👉 Natural Language Processing (NLP) and its understanding of user intent through preset rules and data 

👉 Large Language Models (LLM) that no longer work off preset rules, but rather predict the most likely sequence of words that follow user prompts 

👉 OpenAI's generative pre-trained transformer (GPT) technology which allows businesses to deploy large language models for nearly any scenario, with the ability to think freeform and apply outside context 

👉 The difference between traditional chatbots, which required a lot of manual work for training data, and LLMs, which have a wider range of applications and can generalize better outside of narrow focus 

Also, stay tuned for something special we have planned in the coming weeks! 👀