Zoom company story: How Eric Yuan defeated Skype

These are strange times and, if you are in your house (which you should be!) chances are you’ve used some sort of video call to talk with family, friends or even go to school. And, most likely, it’s been Zoom. Why is everybody using Zoom? Let’s find out how it became successful in this episode. This is the Zoom company story: How Eric Yuan defeated Skype

Why did Zoom suddenly become so successful?
#slidebean #startups #zoom

Zoom vs Skype
00:00 Intro
1:01 The Origins
4:25 Zoom’s recipe for success
5:57 Is that a unicorn?
7:26 Success in turbulent times

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[slidebean]

Thanks for watching!
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[Way_Of_The_Light]

You missed the point about Zoom’s UX, no signup required to start using it.

[lillyie]

Students: lets use discord or skype
Teachers: uses a site nobody has heard of until the pandemic

[danh]

He also was a Cisco employee. So he understood how the backbone of the internet worked on a technical hardware level. This is why they won. The other video companies- surprisingly even google, focussed really on software and protocols and as such wound up with quite a few problems like glitching and latency. And were retired. Zoom wnd Skype to a lesser degree was smart enough to realise you can only achieve a good experience with client software. And understanding how that video is going from point to point.

[pdempsey]

From what I saw in my industry, that Zoom had "sign in with Google/Facebook" with "run in browser" gave them the easy adoption for the "never heard of Zoom" crowd. The other big players all needed a client to download and a 30 field signup form. It seems those 2 things were major contributors to Zoom's rise during the pandemic, but I rarely see anyone mention it which still seems odd to me.

[VanlifewithAlan]

Skype used to be brilliant. It went downhill. With all the choice now, I use mainly Whats App and Viber. I had not heard of Zoom until the current crisis.

[zebobez]

What I think is brilliant is the fact that zoom mirrors your own video when it is showed to you to make you more comfortable since we're so used to looking in mirrors.

[rory-red]

well skype wasn't invented by microsoft they just bought it.

[ShiroiYuki.]

I actually feel way more comfortable using zoom knowing that the creator is so dedicated to making the best possible product and making the customers happy.

[udithamanohara]

Corona: Im gonna end every mans career in this world
Eric: Hold my zoom

[Ambiview]

Zoom has definitely changed the way we communicate in some fundamental ways. It's also very impressive that they were able to "zoom" lol no pun intended past some of the bigger players to dominate the space. I suppose their land and expand strategy really paid off in their quest to create a frictionless video chat experience. Great videos and keep up the solid work! Your Spotify one was also very cool! Subscribed and Liked!

[youry]

"Microsoft and skype and teams" ahah its all the same company

[IbukunOluwaShotubo]

Very insightful as always.

I loved that you highlighted those 3 things they did right.

--Worked hard at solving a big problem
--Solved a problem facing many people
--Focused on the customer

I had to rewind that part many times to let it sink in. Thanks a lot for all you do.

Yuan's time at Webex definitely provided him the necessary experience he needed to work on Zoom and make it a success. I think Zoom would go a long way. Even if they need to pivot or work on other things to add to zoom to remain valuable, I believe Yuan has what it takes to take the company further.

[plusinstalaciones]

I think you left out some important information, Zoom just didn't explode due to the Coronavirus lockdown. Zoom exploded as well because of Apples updates not supporting Skype on older devices.

[ciprianpopoviciu]

Good work on this series, I look forward to these releases every week

[amj.composer]

Fr tho, zoom came outta nowhere. I remember my teacher saying "let's meet on zoom" 5 months ago and I rolled my eyes saying that I don't want to download another app to waste phone memory. But damn, next thing I know EVERYONE and their mother are using zoom.

[tarafield]

I wanted to thank you for such a wonderful series of Startups 101. I am curious about how businesses started and like to find out why some businesses fail and others succeed. Your series completes this for me, I find other businesses fascinating. This video speaks to me most of all.... the part that says that the VP listened to all of his customers. After 2 years in business I have learnt that its not about what you are OFFERING. it's about what your CUSTOMERS WANT and what problems you can SOLVE in your own business to bring more CUSTOMER communication and satisfaction.
I am also starting my second business and your series helps me determine ways I can structure my business for future success and expansion. Call me a 'serial entrepreneur' or call me crazy, but grouping and sharing community and bringing people together is the way to go. Create a community and be the community.

[Realesthub]

I just stumbled on your page and I'm really impressed. This is the type of content I love

[cocoutier]

I'm so grateful for these videos, you are doing such an amazing job guys!

[MoodyAfrican]

When preparation meets opportunity. Kuddos for zoom.