The Future of Salesforce: Are We Losing Momentum?

With the many conflicting opinions on Salesforce and its ecosystem floating around it now, it can be easy to get lost in the haze. A big question remains: is there a future in Salesforce?

Here at Salesforce Ben, we pride in ourselves in being able to show you both the good and the bad about the Salesforce ecosystem. That's why in this video, Ben seeks to answer the burning questions on the future of Salesforce, and to work out: are we losing momentum?

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[AlexisKasperavicius]

Considering that so many people in business still don't yet know what it is or how it revolutionizes business processes, we're still at the very start! Remember: Salesforce solves a global problem!

[mariosanseverino-oe]

personally, it's crazy to me how Salesforce simply does not give a single **** to design in general. Maybe Trailhead is their best product design, but the whole rest is just horrendous.

[dba]

Unfortunately to me, day by day, Salesforce Ben sounds more like a Salesforce Ad to me than an unbiased report on a blog

[WalterKousa]

With all the budget cuts happening across industries, I think Salesforce is going to struggle. The platform is confusing, expensive, and requires a lot of technical know-how. On top of that, the UI isn't exactly modern or user-friendly. In a time when companies are looking to save money and simplify their tools, I don't see many wanting to invest in something that feels so complicated and outdated.

[MMMMM-vm]

Interesting because AI works really well when your data is good. In fact the better and more clean your data, the better your AI, the less hallucinating. And that a tough nut to crack. However, I do think and expect that things will pick up when the economy is better.

[deljay]

Lots of technical debt associated with Salesforce

[premhogade]

Well, Ben/everyone,

I have a question for you (hoping for an honest, realistic reply). Right now, I am a Junior Associate with 7 months of experience at a startup, but in the future, I’m looking to build a career in the Salesforce ecosystem. What are my chances of landing a job in 2025?

Thanks in advance for any insights!

[optimumdata.solutions]

The new Agentforce platform with autonomous agents looks to be seriously transformational for the CRM market.

[dt.]

Good content, but the swaying was distracting and the background music buildup make me anxious for some reason.

[richardpalmer]

Salesforce is an underwhelming piece of software. Sure, it's functional but it's also slow and fiddly. The interface is counter-intuitive and reminds me of my early and underwhelming forays into database development. Ugly and messy. The marketing and sales team have done an exceptional job. It's the only reason that explains SF's global popularity.