20 English Customer Service Phrases

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⬇️Essential English for Business:

When it comes to customer service, it’s very important to be diplomatic and professional. Not only is your choice of words important, but how you deliver your message. In this lesson, you will learn 20 useful phrases you can use to help deliver great customer service in English.

00:00 Introduction
00:44 Getting your conversation started
02:37 Apologizing to a customer
06:18 Solving a problem
08:20 Expressing Empathy

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[danielcorrea]

I loved this explanation, it helped me a lot!

[martineb]

Hello Julie! Thanks for those phrases! That will ne very helpful!

[nambuyasara]

Thank you so much, Julie! I appreciate you. Very significant business phrases especially now when there's a lot of competition in the market for clients and customers.

[firestone]

Thank you teacher Julie for the helpful lesson❤

[Leul-gi]

Hey Julie
I am really proud of you.
You are an impressive teacher.the way you teach English is miracle.
Thank you so much
God bless you.
Yours brother
Leul
From ethiopia

[moonlitproductions]

I was looking up conversational phrases for speaking to Spanish customers, missed that when I clicked on this video but I got great phrases to translate, thank you!

[HanNgoc-keeb]

This video is incredibly helpful for those woking in CS role. Many thanks for providing me with wonderful phrases!

[scottschatzer]

Thank you Julie ! Excellent presentation. God Bless You.

[kiyansh]

Thanks for this informative lesson mam
Excellent it is❤

[ESCENC]

Thank you! You resolve more my dudes than another videos ❤

[virginiabattles]

Very helpful tips, and a great learning presentation

[sunilgupta]

really i had great expereience after watching this video in my restaurant i slove 4 complain succesfully. here i would like share with you if anger customer comeing how to handle situation. can i get idea

[mouhammadhomsy]

Very helpful, but i watched all the video on 2x bcoz you speak so slow 😂
Thank you

[leenamary]

Sample ebook not accepting the account

[esmeraldaalvarado]

Wait i thought this was spanish i kept waiting for the spanish part lol

[jkendall]

Your cute that's the only reason I clicked

[mouhammadhomsy]

Very helpful, but i watched all the video on 2x bcoz you speak so slow 😂
Thank you