Steinberg Download Assistant (for eLicenser-based products) | Support

This Steinberg support video helps you redeeming a Download Access Code in the Steinberg Download Assistant for activating an eLicenser based Steinberg product. It looks at locating your Download Access Code (or DAC), downloading and installing the Steinberg Download Assistant and signing in to the MySteinberg login page with your Steinberg ID. You can enter your Steinberg Download Access Code into the Download Assistant, which will automatically enter it into the eLicenser Control Center. As well as letting you activate Steinberg products, you can also update them in the Steinberg Download Assistant. You can manage your licences in the MySteinberg area of the web site.

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Este vídeo de soporte de Steinberg te ayudará a canjear el Código de Acceso de Descarga (Download Access Code) en el Steinberg Download Assistant para activar un producto de Steinberg basado en eLicenser. Te explicamos cómo localizar tu Código de Acceso de Descarga (Download Access Code o DAC), descargar e instalar el Steinberg Download Assistant e iniciar sesión con tu Steinberg ID en la página de inicio de sesión de MySteinberg. Introduce tu Código de Acceso de Descarga (Download Access Code) en el Steinberg Download Assistant y este lo introducirá automáticamente en el eLicenser Control Center. Además de activar los productos de Steinberg, el Steinberg Download Assistant también te permite actualizarlos. Puedes gestionar tus licencias en el área MySteinberg de la página web.

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Dieses Steinberg Support-Video unterstützt dich beim Einlösen eines Download Access Codes im Steinberg Download Assistant, um ein Produkt mit eLicenser zu aktivieren. Du erfährst, wie du deinen Download Access Code (oder DAC) findest, den Steinberg Download Assistant herunterlädst und installierst und dich auf der MySteinberg Login-Seite mit deiner Steinberg ID anmeldest. Du kannst deinen Steinberg Download Access Code direkt im Download Assistant eingeben, von wo er automatisch in das eLicenser Control Center übertragen wird. Mit dem Steinberg Download Assistant lassen sich Steinberg-Produkte nicht nur aktivieren, sondern auch updaten. Verwalten kannst du deine Lizenzen im MySteinberg-Bereich auf der Steinberg-Website.

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Cette vidéo du service d'assistance de Steinberg vous aide à utiliser un code d'accès au téléchargement (DAC) dans le Steinberg Download Assistant pour activer un produit Steinberg basé sur le système eLicenser. Elle montre où trouver votre code d'accès au téléchargement (DAC), comment télécharger et installer l'assistant Steinberg Download Assistant et comment vous connecter avec votre Steinberg ID sur la page de connexion MySteinberg. Vous pouvez inscrire votre code d'accès au téléchargement dans le Steinberg Download Assistant qui le reportera automatiquement dans le logiciel eLicenser Control Center. Outre l'activation de produits, le Steinberg Download Assistant permet d'actualiser les produits déjà activés. Vous pouvez gérer vos licences dans la zone MySteinberg de notre site internet.

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[stadduni]

Steinberg: your frustration is our best reward

[gilormsplay]

It's a real shame. Cubase is the best DAW but the worst

[coldacre]

I have a working version of Cubase 10.5 on my Mac. I've downloaded Cubase 12, installed it. now its making me jump through all these hoops again. why is this so difficult? why isn't the Download Access Code always stored in the Download Assistant? no wonder so many people get put off by using Cubase.

[letsmakemusic]

yes, seems very easy, i'm trying this for two days, no way

[pedroxD]

After downloading cubase and putting the access code i dont get the activation code. whats going on? on the video it seems all automatic, but in my case it says "the licence is automatically activated upon initializing cubase le for tascam" (and doesnt work)

[MrJskov]

I like the actual software you make (i use cubase, wavelab and a few libraries), but that activation procedures are pure hell. You have an Elicenser, Download assistant, Activation manager, library manager and probably a few more that I have missed. Sometimes you can use one of them sometimes not. It´s pretty much random which one of them will actually do something. (or the typical : "The elicenser software is too old, please download and update from...blah...." AND it's still too old after updating :-( ) Could you please just make one program that works for installing and activation software and get rid of all the others.

[RudalPL]

Hello Steinberg.
Can we have the ability to choose where to install our software back please?
For some reason this option has been removed few years ago. Some of us do not want our software being dumped on drive C:
Thank You

[jajego]

Crazy is how many accounts, passwords, license software you must have to play vst plugins on pc.

[ving]

Not working . E licensing not showing up . Been trying over 2 months . Thankyou Cubase . I purchase and this happens

[rmshred]

I'm abandoning cubase because of this POS activation hell. Every month I get a error like "cant find registered product" "expired date please run maintenance" and then maintenance does nothing, "lcc2 error" and the list goes on. Also got lots of bugs like track image not showing until I delete image files, constant crashes and such even after formatting and upgrading my pc.

[mullewap]

Where is zhe download acces code if i coudnt find my Email

[laguitarraespanola]

Stupid procedure and nothing like the video above. I just get error messages when attempting to download the library manager and the Steinberg pages won't open despite being logged in. Steinberg, you will have to sort this out. Everyone has the same issue accessing your software.

[evan]

What is the purpose of making this so convoluted?

Its easier to just pirate the software I already paid for!

This security system doesn't stop anyone but paying users!

[mumra]

I will never buy anything from that company ever again

[Nachteule]

Huh? How was your download access code already in the bar? Mine is empty, I have no email for it, and I've downloaded Cubase software from their website instead of it coming from a CD disk. I can't find where to get a download access code!

[laguitarraespanola]

After opening Steinberg net go, I get a gateway timeout when trying to get the download assistant
page
r mb Steinberg net sda latest win
504 gateway timeout

[hodshonf]

i just upgraded from HALion 6 to 7 via my eLicenser dongle.

can i switch to a non-dongle license after activation and installation?

[VivoPaContarlo]

Just bought the audient id24 and came with cubase le 12 and downloaded everything and I still can’t figure how to activate the license🤦🏻‍♂️ you guys should provide a support that allows you guys to get in the customers pc or mac and help them install the daw.

[GiselaSoares-qh]

ok but im using the free trial they say they have, and i have no code, no code was sent to me, so, what the hell do i do

[gatosoul]

Steinberg Download Assistant Keep Crashing on Apple M1, when you will fix it please. There's somebody there ?? nobody is responding from customer support.