Critical Customer Service Mistakes for IT Pros to Avoid

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As IT pros, CIOs, and managed service providers, delivering top-notch customer service is essential to the success of your career or business. However, certain customer service mistakes can damage your reputation and drive away customers. In this video, you’ll learn common mistakes to avoid in IT customer service.

#customerservice #helpdesk #servicedesk

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Great advice Don, should be our daily mantra. Definitely big on customer communication, put out fires before they start!

njaneardude