5 Key Traits That Shape The Most Customer-Centric Leaders In The World

Customer-focused leadership is leadership that rises above; these leaders go further and work harder than other leaders to ensure their relevance to their own companies, their teams, and their communities.

In order to understand the customer-focused leader, I have organized twenty traits into five categories. These categories include the energy for influencing change, the modern neighborly leader, good judgment, can-do attitude, problem-solving, and consistent say-do ratio.

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