Meta Quest 2 Not Pairing After Factory Reset Finally Fixed

Meta quest 2, it's a great device. I've had one for about 2 years now. I'm going to tell you my story and I have to say there is some top secret information here...

Why? Because well I figured it out on my own and don't think anyone knows about this fix yet. I spent a week trying suggestions from reddit, the community forums, even Meta Support and all I learned was that this seems to be a common problem and there are a lot of frustrated users out there and I hope it works for you and gets you back online.

Now just a quick disclaimer that anything I say here you can do at your own risk. I'm not responsible for any damage.

First, my headset would no longer allow me to purchase anything from the Meta Store. It was getting a "timeout resolving device scoped access token".

Second, it was no longer connecting with the Meta Quest app on my phone.

This led me to perform the frequently suggested factory reset from the headset itself. I was thinking this was going to solve my problem. Was I wrong...

After the factory reset, my phone was still showing the headset but still could not connect. Now the headset was acting like it was brand new and would let me get all the way through the initial configuration all the way to the screen saying it needed to be paired. The code was there but every time I tried to pair then the app would say unable to connect to your headset. To make matters worse there was no way of deleting the headset from the mobile app or even the meta quest devices page due to an unknown error that kept popping up.

So now not only couldn't I buy any apps, I was left with an expensive paperweight. I tried everything... All those suggestions you see out there NOTHING worked for me. I must have factory reset and seen that welcome animation 50 times.

After taking some much needed breaks to cool off... and we are talking days here. I told myself I'm not going to give up. There has to be a way.

It turns out there is some software you can download called Meta Quest Developer Hub that works on Windows or Mac. You need to have a computer with Bluetooth for this fix. Another thing is you should sign in with the same account that you had linked to your quest, that's how I did it. I also had to create a developer organization as requested by the software, but compared to everything else, that was a piece of cake.

When you install this software and setup your headset, it will pair with the headset and get the headset functional again. I'm guessing the software has a more robust pairing feature than the phone app and is able to bypass whatever hiccup was preventing the pairing.

It worked for me and I hope it works for you too so please don't forget to like, comment and subscribe.

[yblocevol]

AMAZING!! This worked perfectly. I had tried all the other steps of factory reset, sideload booting to flash firmware, pairing with multiple devices, etc. and nothing worked. Loaded developer hub and our Quest 2 was working again within a few minutes. You're awesome!

[DecagerJr]

Someone like my comment so I can try tomorrow

[frankmay]

This works! Phenomenal that you beat my 4 different quest support chats to a solution. Meta's final solution was for me to return the quest, 7 days before my warranty expires. I still plan to do the warranty return, but this got me a few days of extra use. Others aren't as lucky and have had to pay Meta for another quest. I hope this video keeps saving people time and money

[hessbarber]

It worked! I was going thought the same frustration. Thank you! So anyone that purchases one second hand needs to do this or they will be stuck with a brick. What a fail this is for Meta.

[tondacerych]

I love you! It took me 3 days of trying to repair. Now, after watching your video and downloading the zip file, everything works.

[sahmommamang]

THANK YOU SO MUCH. This really works!!!! All my frustration is all gone now.

[Thememorygrowsfar]

You are a gift from god my guy thank you so much i thought my headset was broken

[mastermoney]

Seriously thank you so much. I’ve been trying to fix it for the last three days almost gave up and accepted that I wasted my money but your way did work. I just want to say thank you for making a video like this easy easy to understand simple and gets to the point thank you so much and God bless you

[xurkitree]

Thank you so much I thought I was never gonna be able to use my vr again!

[Nejpvp]

best tutorial i ve seen on yt it took me 5min to setup and it finally worked after a long time tysm u dont know how much this means to me im literaly leaving home for a trip and i wanted to play some games while there fr best tutorial

[IKoNxBadxBoi]

An absolute G! Thank you for this work around. Saved me from even more frustration and time lol

[RoRoJordy]

Thank you so much! I’ve been trying to pair my headset to my app for a week now and was just about to face it that this was a loss cause. All customer support wanted me to do was buy a new one. This worked and I thank you for this!

[Leetwins-ztpr]

THANK YOU SO MUCH I HAVE NOT BEEN ABLE TO GET ON MY OCULUS FOR 3 NOT WEEKS NOT MONTHS BUT YEARS THANK YOU!!! you've unlocked a new subscriber!

[bolodemilhu]

Thanks you so much, the support is trash you helped me a lot, greetings from Brazil! ❤

[Raarrchitect]

Thank you! This worked for me, as well. Ended 3 days of wasting time and thinking I was going to have to purchase something else!!

[AoeShorts]

Thank you so much I had the exact same problem I couldn’t believe when it worked what a miracle! I was so frustrated troubleshooting i was about to give up but this video actually saved me thank you

[thomasmaria]

Can you do a tutoral on How to Connect the device?

[Ilikemenandonlymen]

I LOVE YOU SO MUCH! I had this problem with no answer for MONTHS!

[Brandon-]

Hi, I have tried this the devolper app still shows device locked.. :( any thoughts on that or how to get around it. I am very frustrated with the headset not pairing.

[brunolopes]

Brother, thank you very much, even though I'm Brazilian, the explanation was perfect, it helped me a lot!!!!