5 ​​REASONS I will Rate a Passenger 1 STAR (Uber/Lyft)

Have you ever wondered why you may get a low rating from your driver? How about getting a 1 star? Join RSG contributor on the 5 reasons why he will rate a passenger 1 star on Uber or Lyft

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About The RideShare Guy:

I'm Harry, the founder of The Rideshare Guy. I started driving for Uber and Lyft in 2015 and eventually quit my day job as an aerospace engineer to run The Rideshare Guy full time.

These days, I'm a trusted media expert on all things rideshare and have a number of contributors across the country who are all driving for Uber and Lyft and other gig companies like Instacart, Doordash, and Postmates.

The RideShare Guy has appeared in The New York Times, The Wall Street Journal, CNN, CNBC, NPR, 60 Minutes on CBS TV, The Washington Post, Wired, Forbes, SFGate, and hundreds more.

The RideShare Guy has interviewed top gig economy leaders such as:

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#Uber
#UberDriver
#Rating

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[Therideshareguy]

What would you rate a passenger 1 star for? Let us know
Enter code RSG50 for 50% off the course (limited time deal)

[liammayers]

You forgot those who don’t give out the gate code

[johnbradbury]

1: vomiting 2: slamming car doors 3: loud music. 4: foul language 5 making a mess and leaving bottles in car. 6: disrespectful people.

[adrianpocea]

You forgot to add a big one. Adding a stop without consulting me, the driver. If it's a liquor store on the way to the house it's fine, but some of them add the return trip even if the trip was 6-7 miles, 25 min. I don't want to go back to the same place, or I don't want to spend another 25 min with you

[American_In_Latvia]

If a passenger shows any hint that they are a problem, 1 star and a write up. It's preemptive. So when they rate me down, the bosses know what's up.

[gadoo]

Dude I hate when people get in my car smelling like they just smoked weed. I work for the state and my vehicle is subject to search if the dogs hit my car. It gives me a headache and it’s not hard to put on some cologne before you hop in.

[pbiasizzo]

I'm pretty generous with my five-star ratings, but there's a few things that are an instant one-star for me. My biggest pet peeve is when passengers slam my door. It's totally unnecessary and just pisses me off. Number two is smoking a cigarette (or something else) before getting into my car. I mean, like, right when I pull up, I see them take a drag and then put it out as they get in. I hate the smell, and it's rude.

[JWW]

I try my best, but for alot of these situations i usually haven't given below a 3. Hygiene is a big one I give lower rating for.

[Logan_]

All of the 1 star behaviors almost exclusively apply to one demographic LMAO

[azmrblack]

I always treat the Uber like my friend is giving me a ride - I respect THEM and THEIR vehicle. That's why I have a 4.98 rating I guess.

[MACSDIY]

For the pets, you can turn that feature off as you should already know... They are pets!

[codynieman]

You're way more forgiving than I am. Despite the fact that I have a 4.96 rating, I have been burned and stiffed on tips more times than I can count. People ask all the time for special favors, and always promise to "get me on the tip", I do the favor and then they stiff me, so I give out one star ratings like it's cool. You're either getting a 5 or a 1 in my car.

[jenfuller]

I have one starred for alot of the same stuff. But this work has definitely taught me that I'm not gonna like every rider so I really enjoy the ones I do. And most of the stuff that used to bother me is now not a big deal compared to the truly scary moments with unstable people. A mess with a good chat is nothing.

[EdmundGrove]

I will always give a 1 star for late pickups also I will not tolerate a disrespectful rider they will get cancelled and left behind.

[jestinnawelch]

Hey folks! 👋 UberX/EATS driver here. I have to say this guy's 1 ⭐ rules are, Imo, pretty damn bougie. Personally, I have only given like 3 passengers a 1 ⭐ rating out of over 500 lifetime trips. First, with the headphones rule, dude, not everyone has headphones with them at the time they order a ride. There are so many reasons why (I.E. lost, dead, or recently broken, and just haven't had a chance to replace yet) So, this just seems really judgmental, and an unreasonable expectation. Also, sometimes people need their volume loud because they may have hearing trouble (not just old people have this problem) If they want to have a conversation on speaker phone, or play videos on their phones, to distract them for the ride it's their prerogative to do so! It's pretty messed up to 1 ⭐ someone for that. About eating food and feeling like you're basically entitled to a "thank you" by every passenger. I mean, yeah they are in YOUR car, with a service YOU provided, but they paid for those services with THEIR money. It's not their obligation to speak to you. They may not feel well, or are pondering some life events they are dealing with and just not thinking about it. Dude, nobody is perfect people make mistakes. My job is to provide a service. Get people from A to B. If they are snacking and forgot something in the car (left a mess) It's MY obligation to keep my car looking presentable not my passengers. Ues, they should respect your property and try not to spill/leave trash, but accidents happen. I don't think accidents should be 1 ⭐ed. Maybe 3 or 4 but not 1. The ONLY reason for someone to get a 1 ⭐ in my car is, you have to be downright just plain mean and disrespectful, like name calling, yelling etc. Imo, you just seem to be micromanaging your passengers.

[RadonnaMovies]

1) Late or no shows
2) No gate code
3) Drunk & aggressive
4) Touching my arm
5) Falling out of my car
6) Never acknowledging my existence
7) No thank you
8) Rider canceling after 2 minutes drive
9) Loud audio
10) Loud phone calls
11) Sneaking pets in my car
12) Eating
13) Asking me out
14) No kid seat for kids under 6
15) Leaving windows down after exit
16) Leaving trash
17) Smoking or vaping
18) Not responding to calls/texts
19) Wrong pick up location
20) Terrible pickup/illegal location
21) Slamming car doors/trunk
22) Racists & sexist comments
23) Adding stop/Editing drop location
24) Vomiting
25) Drive thru stop
26) More than 4 riders
27) Not selecting reservation and asking me to wait 7+ minutes
28) BO
29) Screaming/shouting/arguing
30) Refusal to wear seat belt
31) Smelly odors like smoke, vape, drugs, and dirt
32) Asking lewd questions
33) Solicitation
34) Partial/Complete Nudity
35) Don’t dress/undress in my car
36) Kiss/PDA or sex
37) Unaccompanied minors under 18
38) Open/Unsealed alcohol

[PittsensX]

Most of my low rating rides are for late for pick up

[johnzabik]

I had an Uber passenger that I picked up at the airport. Before she got into the car she screamed and hollered about the price of the Uber ride. Then she got into the car and refused to wear her seatbelt. I had my limit so I kicked her out, cancelled the ride and reported her to Uber for her behavior.

[chickadee]

I don't have a problem with alcohol & pot users, but I've had to stop driving cause it comes out of their pores & the smell lingers. I don't want to get accused of using when the passenger is toasted

[esayag]

Please tell me if I cancel an Uber ride after waiting 2+5 minutes The rider can still rate me? I did it and I think I got a 1 Star that hurts 😢