Zendesk Overview Demo

[gdog]

I thought he said “your asians will be happier”. I thought nah, can’t be it. Then he had a photo of an Asian person 🤯

[draxler]

why does every video in context of Zendesk says Asians instead of Agents?

[Theservant.]

Worst ticketing system ever!!!! Never loads full customer widget

[PoetryFoxDayz]

When he said "we heard agents love it" I totally heard "we heard Asian love it"🤦🏻‍♀️😅

[GauravSingh-fqdd]

Hey Hi, i want to use the feature where if i comment on child ticket ( Side conversation)it should automatically gets posted on parent ticket, Only w.r.t comment, no changes in priority assignee
is it possible ?

[KazuyaYuza]

So many years down the line, still no dark mode.

[zfkvyeh]

not one video that actually shows me how to do anything lol!!

[syedzeking]

mudahkan saya buat pembayaran online melalui kredit phone

[lisbon]

Never again. Wasted time and money. See communication below with a user "We're sorry you're frustrated"!? Arrogant and useless support, and we paid for it.

[cool]

Don't ever purchase Zendesk. This system is much worst than Jira Service Desk. Support is basically non-existent because the people in support have no idea about how the system works. One of the major issue is that Zendesk will not allow you to update tickets which are closed. Not even through API. This means that when you introduce new fields and you want to backfill old tickets for reporting, there is no way to do it. Very poor design. Its my data and I should be able to update what I want.

[cool]

Zendesk is the worst ticketing system I have ever used and I used almost all of it. Zendesk cannot do absolute basics. For example Jira Service Desk is 100 times better ticketing system than Zendesk. Jira is more flexible, provides better customization capabilities and is definitely more user friendly. I would not recommend Zendesk to anyone.