What Are the Benefits of ITIL? - Good e-Learning (ITIL Foundation)

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ITIL, formerly known as the ‘Information Technology Infrastructure Library’, is a set of best practices built around good IT service management. It covers everything from continuous improvement to developing service strategies, helping organizations to create permanent cultures of optimization and efficiency.

Still, while IT service management is an enormous part of the modern world of business, the benefits of ITIL aren’t necessarily self-evident. How can the ITIL framework help an organization maximize the usability and efficiency of its hardware and software? How can it ensure that business and IT goals are full aligned?

ITIL has long set a global standard for ITSM, and the recent release of ITIL 4 has created a great deal of new interest in the framework. The recommendations that it offers not only guide users but also help them to develop bespoke IT management practices perfectly suited to individual companies. ITIL 4 even enables students to understand top-down viewpoints of IT, making the certification highly valuable for both current and prospective business leaders. Best of all, ITIL is agnostic in terms of technology, size, and location. In other words, virtually any organization can take advantage of the framework.

This video from Good e-Learning will walk you through the most significant benefits of ITIL, both for businesses and individual practitioners.

Benefit 1 (0:42): ITIL clarifies the relationship between business and IT.
Benefit 2 (1:08) ITIL can boost collaboration
Benefit 3 (1:36) Future-proof your company
Benefit 4 (2:04) A smart way to work and study
Benefit 5 (2:32) Trust and reputation
Benefit 6 (2:50) All ITIL certifications are highly beneficial
Benefit 7 (3:18) Employees can learn ITIL at their own pace

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